My account has been hacked
Hello Pubg Mobile, My account has been stolen and they changed all my assosiated connection don't know how but 100% I didn't give my login info to anyone, would you please help
by the way they might open a ticket on support in the game so I'm unable to reopen a ticket to fix it though gameloop waiting your help and I can prove all the ways I'm the owner of the account
6 Replies
Hi, @الأصلع | 🅓🅡➌. Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim.
Contact our customer service via https://support.pubgmobile.com or service@pubgmobile.com if this does not help or if your issue is not listed.
Have a nice day. :sky_bunnyflowerOwO:
Hi Zoble,
I've tried above mentioned but it seems the person who stealed my account has submitted a ticket so that I can't reach out the pubg customer support for next 3 months until he found another way something else, please please try to help I do have all the proves that the account belongs to me just let me talk to anyone in pubg support center I've spend a lot to my account, thanks in advnace for any help
@Zobel
🥺
Feel free to create a report in #support along with the relevant details.
Thanks a lot I did and I will wait for the support
Glad to assist you. :vickyyy_smile:
👍