How To identify a Currently User?
Hello Folks, I am trying with no sucess a way to identify the user, when they come to my typebot and chat again, I came with name and phone number, and jump the user directly to the menu, without questions to identify him, I can user google sheets or database, wherever, but I dont know how to do that, I have started last week to use this awsome tool. thanks.
2 Replies
Hey
You could always ask for phone number at the beginning
then add a Google Sheets block that gets a row that matches the provided phone number
thanks,