V
VALORANT•2mo ago
Silly Ayato

does this message I got from riot support mean my account is gone forever?

Hello, Thank you very much for waiting for my response while I reviewed the account and ticket. When I examine the account and other tickets opened about the account, I see that this account can be verified by players other than you. It would be more accurate to say that another player has confirmed at least as much information about the account in question as you. So how can two people give the same information? Let's think together. Our experiences; I'm not saying these are the exact ones for your situation, but for example; Account sharing means that a friend creates the account and gives it to you, and very close friends share the information that the account owner needs to know. (Examples such as "Dude, my e-mail address was something like this, do you remember?") Sometimes, this may happen because the account owner cannot adequately protect this information. In addition, joint use, transfer or exchange of an account allows two or more people to know a lot of information about the account. Not keeping your e-mail address secure or not securing your computer can also cause such information to be disclosed. Let's also look at how other players are affected by such situations. As the skill levels of you and the other verifying player are different from each other, it automatically negatively affects the game experience of our players who enter the game together. For example, you are a player in the Diamond stage, and the other person is Silver. It's not really hard to predict what will happen.
29 Replies
Silly Ayato
Silly Ayato•2mo ago
Another reason is that while two people can verify that they own this account, it is not possible for the account to constantly change hands between two people. In short, a person can have more than one account, but 1 account should only have 1 owner. Even though I don't want to make this sentence, we cannot hand over this account to anyone. I know that these are not what you want to hear, and I am aware of that. But I tried to explain to you like a friend why we can't do this. I hope we will see you again soon. It would be better to continue with a new account that will give you a safe start, rather than playing with an unreliable account. You can be sure about that. Also for context my account was hacked and ig the person found most things out about it so 😅
r3t4rd
r3t4rd•2mo ago
yea ig maybe try ur luck after few weeks again
Silly Ayato
Silly Ayato•2mo ago
Alright I’ll try that hope it works 😅
r3t4rd
r3t4rd•2mo ago
good luck!
Silly Ayato
Silly Ayato•2mo ago
I need it 😅
r3t4rd
r3t4rd•2mo ago
:Clove_Hearts:
Silly Ayato
Silly Ayato•2mo ago
I just don’t understand how someone else got the information And every time I log onto the account and view tickets sent they are only from me So I’m really confused
r3t4rd
r3t4rd•2mo ago
someone close to you? why didn't you change email and password when you could log in
Silly Ayato
Silly Ayato•2mo ago
I’m still logged in now and I’ve changed it all back The account got suspended like two days ago for suspicious activity I verified myself and my account then I got it back after everything The day after I’m locked out of it fully I sent a request again and then they say that It’s just so weird
r3t4rd
r3t4rd•2mo ago
ok try changing everything if you can now make new email for it
Silly Ayato
Silly Ayato•2mo ago
I already have It’s still locked
r3t4rd
r3t4rd•2mo ago
ok make sure u got control then let the account rot mine was suspended too
Silly Ayato
Silly Ayato•2mo ago
Because apparently someone else has the info
r3t4rd
r3t4rd•2mo ago
i let it rot for like MONTHS LMAO
Silly Ayato
Silly Ayato•2mo ago
But it’s got a bunch of skins
r3t4rd
r3t4rd•2mo ago
then new ticket and got it back
Silly Ayato
Silly Ayato•2mo ago
It’s my main for ranked
r3t4rd
r3t4rd•2mo ago
can't help bro mine had bday gifts too on it played w alt for months
Silly Ayato
Silly Ayato•2mo ago
So I’m technically smurfing now coz of this So I’m worried about my alt account I’ve already been reported for that today So now I have a comp timeout timer
r3t4rd
r3t4rd•2mo ago
:val_Hampter:
Silly Ayato
Silly Ayato•2mo ago
Like Riot has fucked me over here so bad Such a shitty game man
r3t4rd
r3t4rd•2mo ago
yeahh suspension has given me my fare share of frustration imagine waiting for months to submit new ticket 😭
Silly Ayato
Silly Ayato•2mo ago
I’m just annoyed about my skins
r3t4rd
r3t4rd•2mo ago
just to again prove ownership
Silly Ayato
Silly Ayato•2mo ago
I just want what I paid for Like I’ll make a new account I don’t care about my rank shit just give me my kuronami bundle back
r3t4rd
r3t4rd•2mo ago
yeah i understand that
Silly Ayato
Silly Ayato•2mo ago
I spent to much money on that bundle
r3t4rd
r3t4rd•2mo ago
can't help bro, wait for few weeks make sure only your ip logins are there (login on riot client to register your ip everyday) so you can say it's urs or something
Silly Ayato
Silly Ayato•2mo ago
Yeah that’s what I’m gonna do