False banned. Status solved after sending a ticket?

I got falsely suspended for using a third party app, just like many people here. Ive already sent a ticket but when i check it again, the status says that it's solved? but i ahve yet to receive any replies
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56 Replies
capsaicinindomie
capsaicinindomieβ€’2mo ago
anyone got answers?
Geniux
Geniuxβ€’2mo ago
did you get any sort of answer, even by a bot? usually this exact or a very similar message will be send in the ticket
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capsaicinindomie
capsaicinindomieβ€’2mo ago
nopee
Geniux
Geniuxβ€’2mo ago
well thats... unlucky if the ticket is solved without answer its very likely that the appeal was declined
capsaicinindomie
capsaicinindomieβ€’2mo ago
that is just stupid got banned for no reason at all i was just playing, left the game for a few hours, then came back banned
Geniux
Geniuxβ€’2mo ago
vanguard may have found something anywaysπŸ€·β€β™‚οΈ sadly you will not be informed what exactly got you banned, see below
VANGUARD
VANGUARDβ€’2mo ago
Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction. Learn more below: https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
capsaicinindomie
capsaicinindomieβ€’2mo ago
so technically, im done with this game forever?
Geniux
Geniuxβ€’2mo ago
no, just the account is basically deleted, if they decline a 3rd party ban appeal you will have a HWID ban
VANGUARD
VANGUARDβ€’2mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
capsaicinindomie
capsaicinindomieβ€’2mo ago
4 months πŸ’€ love spending money on a game then get banned at it for no reason. Isn't this technically illegal?
Geniux
Geniuxβ€’2mo ago
nope
capsaicinindomie
capsaicinindomieβ€’2mo ago
why so?
Geniux
Geniuxβ€’2mo ago
first of all they will have their reasons if they ban a player, doesnt matter if its automatic or manual. there are cases of a false ban, but they are usually pretty rare. second of all, they do have the virtual content + refund policy in their TOS. short terms: you dont own anything but purchase the license to use it and you basically lose the right to refund (some exceptions with skins but that sums it up)
capsaicinindomie
capsaicinindomieβ€’2mo ago
In this case, it's a false ban noted.
Geniux
Geniuxβ€’2mo ago
Either way, the support is the only place where you can recieve help. You should try to open another ticket tomorrow, not to spam :OKAY:
capsaicinindomie
capsaicinindomieβ€’2mo ago
will do will do ive heard people contacting a riot employee instead and it works
Geniux
Geniuxβ€’2mo ago
yes, but most of the times the ticket will be closed automatically by the blitzcrank bot.
capsaicinindomie
capsaicinindomieβ€’2mo ago
ah no, i meant personally contacting them iirc
Geniux
Geniuxβ€’2mo ago
oh yeah uuhhhh no lol
capsaicinindomie
capsaicinindomieβ€’2mo ago
ah alr then any thingi should provide in case they respond? i dont rly have much evidence that i didnt cheat and the only third app i use was overwolf
Geniux
Geniuxβ€’2mo ago
i dont think you need to prepare anything. if it was a false ban they will know. if it wasnt they will let you know
Joy
Joyβ€’2mo ago
@Neku same issue with me got false banned out of nowhere xD
capsaicinindomie
capsaicinindomieβ€’2mo ago
Yeah.. it's frustrating as hell
me
meβ€’2mo ago
What's sad is that the terms allow Riot to restrict your account for doing anything. Anything could be something u would agree warrants a ban, but it could also be something only Riot feels deserves one. You agreed to this the first time you launched Valorant, way before you bought anything. And you agreed to any changes to the terms.
capsaicinindomie
capsaicinindomieβ€’2mo ago
Sadd Just bought my elderflame too. Been wanting that skin since ages
capsaicinindomie
capsaicinindomieβ€’2mo ago
@GenZ (walking ult orb) heya sorry for the ping. But what do you think of this? https://www.reddit.com/r/riotgames/comments/1bbk4bp/false_valorant_ban/
Reddit
From the riotgames community on Reddit: False Valorant ban
Explore this post and more from the riotgames community
capsaicinindomie
capsaicinindomieβ€’2mo ago
for faster reading :
No description
Geniux
Geniuxβ€’2mo ago
i guess its worth a try :peeposhrug: got nothing to lose
Akeylan
Akeylanβ€’2mo ago
mention me too i got banned yesterday unfair Akeylan#Okami ask many peoples ID as much as u can so numbers give u some power atleast
Geniux
Geniuxβ€’2mo ago
*you got nothing to lose
Akeylan
Akeylanβ€’2mo ago
oh it was another guy mentioned it xD sorry mention me too i got banned yesterday unfair Akeylan#Okami ask many peoples ID as much as u can so numbers give u some power atleast
πŸŽ€ Magic
πŸŽ€ Magicβ€’2mo ago
Sigh.. I got banned on 28th March
capsaicinindomie
capsaicinindomieβ€’2mo ago
update : i think ive been unbanned?
capsaicinindomie
capsaicinindomieβ€’2mo ago
dont seem to see the punishment notice @Akeylan @Joy try checking your account right now! oops pinged the wrong guy lol @πŸŽ€ Magic
Akeylan
Akeylanβ€’2mo ago
im still banned πŸ₯² hw ab u ?
capsaicinindomie
capsaicinindomieβ€’2mo ago
just finished installing. Im unbanned! gotta be patient a bit i spose lol. Sent some tickets and it worked i also contacted overwolf ab it
Akeylan
Akeylanβ€’2mo ago
what did u said in ur tickets ? and who answered ? crankz bot ? what did u said to overwolf ? i stopped using it nearly 20 days ago and what region do u play ?
capsaicinindomie
capsaicinindomieβ€’2mo ago
No one did for some reason. I just got un banned.
capsaicinindomie
capsaicinindomieβ€’2mo ago
No description
Akeylan
Akeylanβ€’2mo ago
😐 thats 100%luck
capsaicinindomie
capsaicinindomieβ€’2mo ago
I just told them my acc was banned and stuff And what services i used Ill link you the site. Gimme a monent Asiaa Apac
Akeylan
Akeylanβ€’2mo ago
im on eu we will wait then πŸ₯²
capsaicinindomie
capsaicinindomieβ€’2mo ago
Goodluck!!! Ill try my best to help as much as i can
capsaicinindomie
capsaicinindomieβ€’2mo ago
Tracker Network
Pernamently banned due to valorant tracker
A few days back my account was banned by riot. I have been talking to a riot worker and he told me it can’t be unbanned. In my ticket i mentioned the only program i have is valorant tracker. He told me the account can’t be unbanned and that valorant tracker and blitz are third party softweres. This is the whole ticket "Hello there, GreenStyle h...
capsaicinindomie
capsaicinindomieβ€’2mo ago
Give it a try there's also this
Akeylan
Akeylanβ€’2mo ago
i sent tickets like this before but i didnt mention tracker and my recording device i sent a lot of tickets only one of them got answered and said my BAN was right and im really brain F#cked rn how my ban is gonna be fair and right when im NOT using anything giving me advantage -_- i spent 200k VP i cant handle losing this much money ...
capsaicinindomie
capsaicinindomieβ€’2mo ago
Try doing so. Give many infos
Akeylan
Akeylanβ€’2mo ago
i already sent my whole valorant,vanguard,riot client logs,network info,tasks info in 1 zip file to them πŸ™‚
capsaicinindomie
capsaicinindomieβ€’2mo ago
Jesus Christ man Im so sorry to hear that Try contacting overwolf See if they can help ya
Akeylan
Akeylanβ€’2mo ago
:Gekko_Wingman_Sad: :val_CatBigStare: idk it was off when i was playing valorant i mentioned it on my ticket to valorant if i didnt get any good answers i will try contacting overwolf also
πŸŽ€ Magic
πŸŽ€ Magicβ€’2mo ago
So glad to hear this
Joy
Joyβ€’2mo ago
@Neku im still banned im in apac as well How long does it take to get unbanned?
capsaicinindomie
capsaicinindomieβ€’2mo ago
It took me 2 days and then i got unbanned