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Neon2y ago
optimistic-gold

Can I change my email to a different one but remain linked on GitHub?

The email I'd like to switch to is my on GitHub already. I'm going to lose my school email soon when I graduate, and I don't want to lose access to my Neon account too, but I'd still like to keep using GitHub as my login method rather than password. Trying to change my email tells me I will be unlinking GitHub, but I'm not sure if this is reversable or if I would have to create a new account to have SSO.
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9 Replies
extended-salmon
extended-salmon2y ago
@Tornope so long as the new email matches the GH account's email, you can login using GitHub again. At least it worked for me.
optimistic-gold
optimistic-goldOP16mo ago
@ShinyPokemon Hey, long time since the question but I'm back in a situation where I'd like to change my email. However, the "Change Email" button is gone, and when I go to the "password" page I get an error
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optimistic-gold
optimistic-goldOP16mo ago
Do you know if there's anything I can do?
extended-salmon
extended-salmon16mo ago
Hey, best ping Mahmoud! I’m no longer working at Neon
optimistic-gold
optimistic-goldOP16mo ago
Oh got it, sorry about that!
optimistic-gold
optimistic-goldOP16mo ago
@Mahmoud Do you have an idea what could be going on?
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optimistic-gold
optimistic-goldOP16mo ago
I recently upgraded to "launch", could that be why things went wrong? I can only change email on the free plan? For context, I recently went in to claim the YC deal for my company, and want to change my Neon email to my work email address to match with the email I sent to redeem the deal.
provincial-silver
provincial-silver16mo ago
Hey! Do you mind creating a support ticket from the Neon console? The Neon support team can look into the issue
optimistic-gold
optimistic-goldOP16mo ago
Sure thing

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