DNS Issues

Hello Everyone,

I am having issues with connecting a client’s domain to a website I built. I had client purchase a domain from Cloudflare and then I added the same domain to my own Cloudflare account. Everytime I try to connect the domain to the website I built, I keep getting an error that states that they couldn’t find a CNAME/A record pointing to the domain.

Is the client and I having different name servers attached to the domain causing the conflict? And if this is the case, will I have to make the client change the name servers on their account to my name servers? I’ve tried everything and can’t seem to figure out the problem nor can I find adequate support for this issue.
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