Account was HACKED!!!

Please help me with this issue, I’ve tried file a claim on to pubg Moblie customer support been getting rejected 3 times. I fill out the claim correctly don’t understand why I’m being rejected. Gave proof of purchases of the account. I have screenshots of the person logging into the account from pubg through my email as well and witnesses from my in game friends.
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Solution:
Please feel free to submit a report on https://www.reddit.com/r/PUBGM_Support.
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Solution
Zuelle
Zuelle2mo ago
Please feel free to submit a report on https://www.reddit.com/r/PUBGM_Support.