V
VALORANT3mo ago
Seth

Game freezes after a few mins

I recently had an issue where my game would crash my PC every time I opened it, after a few seconds in the loading screen. After talking to the Riot Support, turns out the issue was that I had my game installed in my secondary drive, so I reinstalled it on my main drive and it opens correctly now. However, after a few minutes of being in the game, whether I'm in the main menu, in The Range, in a match, or even if I have the game minimized, my computer freezes completely and I have to reboot. I already asked Riot about this but I'm also asking here if anybody has ran into this issue before.
18 Replies
Zach
Zach3mo ago
Having this same issue. Ive uninstalled both the game and the client, made sure windows is up to date, closed any conflicting softwares, set priorities, etc. Cannot get this to work @Blixer lmk if u have any luck
Seth
Seth3mo ago
Riot Support told me the issue was likely the fact that my CPU is too old (which doesn't make sense at all, the game works perfectly fine until my computer freezes)
Zach
Zach3mo ago
damn. And it didnt happen till this new update right? @Blixer
Seth
Seth3mo ago
The time between the game opening and my computer crashing seems consistent though
Zach
Zach3mo ago
oh maybe we have a seperate issue. Mine is random, doesnt matter if im loading in game, in game, range, etc.
Seth
Seth3mo ago
No idea, this is my first time actually playing the game
Zach
Zach3mo ago
ohhh. What cpu do u have? do you know? @Blixer
Seth
Seth3mo ago
first gen i7, specifically the Core i7 920 This is around 2 to 3 minutes
Zach
Zach3mo ago
blixer i got news that is a processor released in 2008 def the problem
Seth
Seth3mo ago
I know But it doesn't make sense how the game runs perfectly fine (even getting 120 FPS in high settings) and then just crashes lol
Zach
Zach3mo ago
overloaded most likely i mean u can try halting other processes that take up processing power
Seth
Seth3mo ago
Not really
Zach
Zach3mo ago
the 120fps mostly effects gpu
Seth
Seth3mo ago
iirc it barely goes to like 40% usage when running the game
Zach
Zach3mo ago
hmm
Seth
Seth3mo ago
will check again tomorrow
Zach
Zach3mo ago
could just be compatability issues?
Seth
Seth3mo ago
maybe at this point I can really expect anything if the game refused to run before and crashed my PC just because I had it installed on another SSD lol even games like fortnite which are a lot more demanding (Fortnite specifically because it's poorly optimized) manage to run alright in my PC so it's either compatibility or just a bug with anything on my build support also told me that "what the game does after being launched is trying to set the resolution to 1680x1050 and then closes" doesn't make sense either since the game runs at that resolution fine for the time I mentioned before doesn't directly crash my computer the moment it loads at some point I'll likely get a new PC so I guess I'll be able to play then but not for now (if it's not on my laptop, which is an office laptop but runs the game at consistent 60FPS in low graphics without any issues) @Zach also, if you haven't tried that before, add exceptions to Valorant, Vanguard and Riot Client to your firewall that's one of the things Riot Support told me to do maybe it's just a bug with my CPU or something who knows