Valorant is stuck in launch screen

My friend's valorant will not launch and gets stuck in the loading screen with clove on it. The Riot Games text is greyed out and if he force quits it his computer starts lagging. He has an AMD computer with a Radeon RX 7800 XT 16G so there isn't a performance problem. We have tried the common stuff like, restarting, uninstalling, removing files and setting it to compatability mode. Nothing has worked, please help.
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