V
VALORANThello_there

pc blue screens or restarts after quitting game

i usually get error code -1 van but ive reinstalled vanguard twice now and nothing has come from it.
J
jidat•19d ago
Does the game start correctly?
H
hello_there•19d ago
mhm only on exit it will restart or blue screen my pc it only once restarted my pc (mid game) usually before it restarts i can't use any inputs so my pc basically freezes started happening yesterday
J
jidat•19d ago
Open task manager Then details Close evry valorant,riot client and vanguard related apps/services Open control panel Uninstall programs Uninstall riot vanguard Open cmd as admin and type these commands:- 1) sc delete vgc 2)sc delete vgk Navigate to ur C drive then program files and find vanguard folder and delete it. Then open riot client and click update Restart ur pc after the update. Can u reinstall vanguard like this please ^
H
hello_there•19d ago
mhm give me one minute to do all this and restart
H
hello_there•19d ago
alright so this popped up
No description
H
hello_there•19d ago
i did try this earlier with cmd prompt i deleted vgk and vgc using same cmd and deleted vanguard folder aswell and restarted possibly why its not there
J
jidat•19d ago
U just uninstalled it using control panel Thats why it isn't there
H
hello_there•19d ago
OH okay i assumed it wouldn't of uninstalled thats why that step was there hold on
J
jidat•19d ago
Its to confirm it was uninstalled properly
H
hello_there•19d ago
i see i see alright hold on imma go restart my pc rq alright back whats next
J
jidat•19d ago
Opening the game And playing
H
hello_there•19d ago
so real
J
jidat•19d ago
And hoping it doesn't happen again :val_HelloBro:
H
hello_there•19d ago
on the off chance it does am i just cooked it never happened like 2 days ago ive been playing consistently for a month idk
J
jidat•19d ago
We can try other things then
H
hello_there•19d ago
alright should i just exit out to see if it'll restart or do a game first probably a game first makes sense
J
jidat•19d ago
Hmm Do a deathmatch So u don't get afk penalties if it does happen
H
hello_there•19d ago
oh i did swift play it usually happens after i exit valorant i think i should've specified that
J
jidat•19d ago
Sooo.... Exit the game
H
hello_there•19d ago
u im already in a swift play i can't now i mean i asked before u said go in a game
J
jidat•19d ago
I thought u alrdy finished the swift Just finish the match
H
hello_there•19d ago
gotchu yeah its still happening
J
jidat•19d ago
Is it van -1?
H
hello_there•19d ago
no this time i alt f4'd out of the game to see and it froze and restarted my pc which is what happens msot of the time
J
jidat•19d ago
Hmmm Reinstall the game First delete vanguard then valorant then riot client Using control panel
H
hello_there•18d ago
alright this is going to take a sec to download ill let you know when its done ok uh im ngl ive got school tmrw and its almost 2am so im just gonna let it download and go to sleep ill tell you if the problem persists tmrw thank you for the help though @jidat (sorry for ping) just letting you know that reinstalling valorant did not help
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