LS
Lurkr SupportEmpirex
level reward roles changing
When some people got level 30 in our server, a few seconds later the level 30 role was removed and they went back to the level 20 role despite being level 30.
Solution:
I imagine if you run /syncrolerewards or if the user has leveled up since they would have received the correct roles
Lurkr•20d ago
:icon_levelup: @Empirex has reached level 4
CmdData•20d ago
Can you use /config check and post a screenshot please
Empirex•19d ago
here you go!
CmdData•19d ago
What does the audit log say? Which bot is removing/adding the level 30 role and for what reason?
Empirex•19d ago
Empirex•19d ago
only way i think I can fix this myself is to just enable role stacking
cant find a reason for these actions
CmdData•19d ago
Did they get level 30 naturally without the help of the /level set command?
Also can you use /rank @user and send a screenshot of their rank card
Empirex•19d ago
Only commands we use is /xp add
Empirex•19d ago
Empirex•19d ago
i believe they got level 30 by us using /xp add
CmdData•19d ago
@Almeida
Almeida•19d ago
!!serverid
Nighthawk•19d ago
Please provide your Server ID.
How to get it
Almeida•19d ago
@Empirex
Empirex•19d ago
1153789954858688575
Almeida•16d ago
Sorry for the delayed response, but I looked into this and couldn't find any issues
Might have just been a fluke or some sort of race condition
Solution
Almeida•16d ago
I imagine if you run /syncrolerewards or if the user has leveled up since they would have received the correct roles
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