Account Hacked/Stolen. Report!
Hey there admin, i would like to make a report that someone has been linked their Gmail acount to them. Luckily, i was still able to login and see the activity via Facebook. i've already send an email to PUBGM Service team and give all prove also submit a claim but sadly got rejected.
I've also tried to unlink via ingame method, but sadly it wouldnt work, it says need to login via (the hacker) mail first or from his (the hacker) device. Maybe by reporting here i could get a better solution, that could unlink the hacker mail then securing back my account.
Here's some proof (Including Account Info and Hacker's email that got linked without my permission):
Proof 1, that was my Account that got Hacked/Stolen and linked to those email above
Proof 2: as you can see, i was still able to login from FB (i've tried to unlink via settings there a week ago, seems like I can't do it.
Proof 3: HERE'S THE CATCH, THE HACKER JUST LINKED THEIR GMAIL ACCOUNT!
Proof 4: I've done a Claim on PUBGM Apps, but they Rejected it!
Thankyou for the chance and attention, also i'm hoping the best for PUBGM Community.
I've also tried to unlink via ingame method, but sadly it wouldnt work, it says need to login via (the hacker) mail first or from his (the hacker) device. Maybe by reporting here i could get a better solution, that could unlink the hacker mail then securing back my account.
Here's some proof (Including Account Info and Hacker's email that got linked without my permission):
Proof 1, that was my Account that got Hacked/Stolen and linked to those email aboveProof 2: as you can see, i was still able to login from FB (i've tried to unlink via settings there a week ago, seems like I can't do it. Proof 3: HERE'S THE CATCH, THE HACKER JUST LINKED THEIR GMAIL ACCOUNT! Proof 4: I've done a Claim on PUBGM Apps, but they Rejected it!Thankyou for the chance and attention, also i'm hoping the best for PUBGM Community.
Solution
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected.
If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Was this page helpful?
