Being charged for plan that I don't see within my Account.
I'm being charged for the Launch plan but I don't see that within my account. Would you be able to please cancel the subscription.
Invoice: DFEHNE-00017
3 Replies
deep-jade•2y ago
Hey! Do you mind creating a support ticket? You can do this from the Neon console or by emailing support@neon.tech
complex-teal•2y ago
I'll take care of this and will raise a support ticket on your behalf @Potato
I couldn't find an existing support case about this issue (but if I'm mistaken, please let me know)
@Potato I sent you an email 🙂
fascinating-indigoOP•2y ago
thank you @Yanic!!