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Neon2y ago
passive-yellow

Charged 19 USD for unknown account??

Hi y’all! So frustrating issue. I have no idea which email or account was used to justify charging me 19 bucks again for a service I don’t use, but I would like it reversed. I don’t have any idea which email was used, but in a more private conversation I can provide the last 4 digits of the CC.
2 Replies
passive-yellow
passive-yellowOP2y ago
Just kidding I’m just going to get in touch with my bank to sort out the fraudulent charge I also didn’t receive any email for this charge, so I can only assume you charged me for a card on a previously “deleted” account I also submitted an email ticket with card number details. Seems like I’m not the only one.
eastern-cyan
eastern-cyan2y ago
Hey @HimbothySwaggins, really sorry about this issue. Our support team will look into it

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