Mumbai Server High Ping

I have been playing Valorant on my PC for the past 1-2 months with a stable ping around 30-35ms. However, since yesterday, my ping has suddenly increased to a constant 100ms, making the game unplayable. My ethernet internet connection remains unchanged, and speed tests show the same speeds as before. I used to play on the Mumbai server, but now even the Singapore server has a lower ping.
157 Replies
Hyper
Hyper2w ago
I have already checked all settings and everything else
MilkSheikh
MilkSheikh2w ago
i too am getting high ping in mumbai but its completly fine in other servers.
Hyper
Hyper2w ago
was mumbai server ping fine for you earlier?
MilkSheikh
MilkSheikh2w ago
yes it was until yesterday my friends have no issue tho
Hyper
Hyper2w ago
yeah same with my friends they are having no issue surpisingly i am getting better ping in singapore server
MilkSheikh
MilkSheikh2w ago
dude i live in middle east and im playing in mumbai to play w friends. im getting better ping in hong kong doesnt make any sense
Hyper
Hyper2w ago
idk if that could be due to the upcoming update
MilkSheikh
MilkSheikh2w ago
hope this gets fixed
scrub7
scrub72w ago
why is Mumbai server ping ' ???' is there any fix to it?
Rebel
Rebel2w ago
same issue bro
MilkSheikh
MilkSheikh2w ago
still not fixed
Kenji-San
Kenji-San2w ago
@MilkSheikh Yo, can you please let us know who provide your internet service in India ?
MilkSheikh
MilkSheikh2w ago
I currently live in the Middle East and only play in Mumbai servers to play w friends. There is no issue in other servers like Bahrain so I don’t think it’s a problem from my side I’m getting 140ms in Hong Kong which is further away from Middle East than Mumbai and I’m getting 180-200ms in Mumbai
uhm
uhm2w ago
same issue bro i hope they fix it soon
swtwn ツ
swtwn ツ2w ago
same issue is for me, playing with friends in mumbai. its been happening just after the update.
Kenji-San
Kenji-San2w ago
I need to know who provides your internet service so we can check routing to them and from them folks I already contacted Indian ISP Netplus so waiting for them to accept our solution
MilkSheikh
MilkSheikh2w ago
Okay its Salam
Kenji-San
Kenji-San2w ago
Indinet ISP should be good now as well if someone from Indinet can you test, working on others
uhm
uhm2w ago
thank u mate
saber
saber2w ago
same issue my isp is etisalat
uhm
uhm2w ago
u have to tell this internet provider (ISP) : Country you are playing from : Region you playing from (Optional) : Which server are you usually play on : to kenji-sabn san
saber
saber2w ago
isp etisalat country uae region mumbai server mumbai seems like people from india are fine but people from other regions are having ping issues on mumbai
MilkSheikh
MilkSheikh2w ago
oh okay isp salam city riyadh server mumbai
Kenji-San
Kenji-San2w ago
@! We are still working on permanent fix but you should see improvement on NETPLUS ISP
No description
uhm
uhm2w ago
THNX U SO MUCH BRUHHHH
やぞう
やぞう2w ago
Bro help us for God sake :val_Hampter: Every time I'm getting new server like Frankfurt
Kenji-San
Kenji-San2w ago
@やぞう mate, your spamming is not helping anybody here, I understand your frustration but we are doing our best to contact all these ISPs that have issues, sometime it takes time for them to reply and implement our suggested fix, some problems are easly solvable others are not. Its a complicated world
uhm
uhm2w ago
thank you bro i love u
Kenji-San
Kenji-San2w ago
good stuff, one down more to go!
やぞう
やぞう2w ago
OK sorry
uhm
uhm2w ago
nice
Natalie
Natalie2w ago
having the same issue
Kenji-San
Kenji-San2w ago
Who is your ISP @Natalie where do you play from to which servers and we can take a look
! Bxino
! Bxino2w ago
I'm playing from Sweden, and before yesterday I was getting good pings at something like 150, but I'm getting 280.
Natalie
Natalie2w ago
from Pakistan ISP is StormFiber my friends from india/singapore are mostly having the same issues
! Bxino
! Bxino2w ago
my isp is telenor
Kenji-San
Kenji-San2w ago
@! Bxino you are playing from Sweden to Mumbai ?
! Bxino
! Bxino2w ago
yaa as i have freinds from bangladesh
Natalie
Natalie2w ago
update to this, in bahrain and EUW servers, my ping is fine.
! Bxino
! Bxino2w ago
is there any way to fix?
Natalie
Natalie2w ago
having the issue in just the servers such as Mumbai, Singapore and similar ones. this seems to have become bigger issue than i thought it was 👀
Kenji-San
Kenji-San2w ago
@Natalie can you please DM me your public IP, trying to figure out details for StormFiber
! Bxino
! Bxino2w ago
can u fix my problem?
Kenji-San
Kenji-San2w ago
@! Bxino Our network and servers are set by region not for fun, as EU resident you should play to your closest platform, which in your case is Stockholm, if you have friends across and would like to play with them you can try using VPN services, but we do not provide support for these unfortunately. Imagine you take a bus from Sweden to Bulgaria, on the way there is going to be a landslide in lets say Slovakia and you cannot pass through there. then you have to go around through Austria. Bus company in Sweden have no way to guarantee you that the road will be blocked or not in Slovakia.
! Bxino
! Bxino2w ago
i know but asking if u can do something as before i was getting 150 ms but now im getting 250ms
Rebel
Rebel2w ago
bro my ISP is netplus but im getting 189 ping on singapore :val_Hampter: and in mumbai server on matchmaking my screen has frozen
Rebel
Rebel2w ago
No description
Kenji-San
Kenji-San2w ago
@Rebel you should be playing in Mumbai servers, if you want to play outside of your region you can try VPN
comfy
comfy2w ago
to be fair even though im NA, i've been playing in asia recently and have noticed a trend of higher ping than usual
Aurora <3
Aurora <32w ago
heyy! i have mumbai as ???, i'm playing from oman but since im based in india, i play on mumbai with my team is there a fix for this
Red
Red2w ago
is Mumbai servers ping fixed now?
MilkSheikh
MilkSheikh2w ago
It’s not fixed for me
uhm
uhm2w ago
I think it’s fixed for net plus
! Bxino
! Bxino2w ago
i got skins and stuffs in asian account
Rebel
Rebel2w ago
only for mumbai
Rae
Rae2w ago
do you mind helping out if possible? my friend and i can't play mumbai normally as it has become ???ms for us as well
scrub7
scrub72w ago
any update regarding this issue?
uhm
uhm7d ago
its gonna fix only for mumbai bcoz we live in india, mumbai server gonna have the lowest ping we r gonna get high ping in other servers
Natalie
Natalie7d ago
i think when they apply a proper fix, it should be back to normal like it was before?
MilkSheikh
MilkSheikh7d ago
i used to get 50 ping on mumbai but now its 150 while the ping in other servers are normal. i just want this to be fixed
saber
saber7d ago
i used to get 30 im playing from middle east idk when it'll be fixed
walterblack
walterblack7d ago
why do i get very bad ping while having a good internet connection? can any one help}?
wildwolff21
wildwolff216d ago
fix the ping dawg this is fuckinh annoying @Kenji-San im alrdy on edge rn and the least u can do is get someone to finally fuckin fix fhe servers. like bruh. i swear im gonna kms. let me atleast play with my friends like bruh. exactly man just change whatever u did and bring the ping back
Necrodunker
Necrodunker6d ago
@wildwolff21 i get 80-90 on frankfurt when i used to get 52 atleast and 60 at max we all in israel has the same ping now no matter what is our isp and we have alot of ISP's here , we all have 80~90 ping where we used to play at 50~60 just revert the changes @Kenji-San
No description
wildwolff21
wildwolff216d ago
and theres several other issues as well after the new update the game crashes a lot which also leads to multiple afk bans for no reason when i mean the game crashing a lot i mean it crashes like 3-4 times per match and theres a lotta glitches with the bullets sometimes we shoot and it hits the opponent and it shows the blood too but there will be 0 damahe my game litwrally just crashed again
shots82
shots826d ago
having same issue in mumbai server went from 50ms to 120-180 for the past few days constant playing from pakistan isp is stormfiber @Kenji-San
Saucywan
Saucywan5d ago
You guys have pinged a lot. Just please wait for a response 👍
Zen._.
Zen._.5d ago
^^
.weather
.weather5d ago
this happened to me too in singapore usually getting 20 ms now on a stable 89-90 ms do i have to provide my isp here??
MilkSheikh
MilkSheikh5d ago
he is not going to reply. he said riot wont fix it
Zen._.
Zen._.5d ago
yes
Augustus ✞
Augustus ✞5d ago
Try switching countries
Jimz
Jimz5d ago
We are working on the issue with the major providers in India. This will take some time, but it's something we are focusing on. In the mean time, I suggest use a VPN service like Cloudflare WAP to route around congestion points on the Internet
ΔβĆ T1TAN
ΔβĆ T1TAN5d ago
Hey i m glad to know u guys are working on it i ll just leave my isp here it might be helpful for u guys since i also have the issue i stay in uae and play with my indian friends used to get 27 ping b4 this now i m getting 90+ isp : ETISALAT my classmates (around 10+ people have the same issue) some of them have "du" as their isp
.weather
.weather5d ago
My Isp is : Cyberindo Aditama goodluck on it
soham🫀
soham🫀5d ago
i live in eu and used to get 150 ms on mumbai now its 430ms after the '???' issue on mumbai server got fixed my isp is ziggo nl yeah same im play nl to mumbai cus of friends
shots82
shots825d ago
My isp is Stormfiber Country:Pakistan City:Karachi
Zen._.
Zen._.5d ago
The thing I see in common in here is almost everyone here plays on mumbai servers from other countries apart from India, which is apparently mumbai's native region Riot is actively looking into this issue as confirmed from devs from reddit and on discord. Will take time to resolve They would appreciate if you guys just put in your ISP details and the region you guys are playing from (Country, city ) At the moment, mumbai servers are only working 100% fine for players playing from India
soham🫀
soham🫀5d ago
my country is netherlands isp - ziggo nl server - mumbai
Harsh
Harsh5d ago
I don't think so i am playing from Mumbai but i am also getting 80+ ping it's irritating so much usually i get 6 ping.
Zen._.
Zen._.5d ago
that's actually pretty ridiculous tbh, try doing the regular troubleshooting (reinstalling drivers, resetting network etc)
Harsh
Harsh5d ago
yeah done all of that
Zen._.
Zen._.5d ago
Then it should probably be your ISP
Harsh
Harsh5d ago
even changed the DNS don't have problem with any other game only with valorant
Zen._.
Zen._.5d ago
might as well put in ur ISP details here
Harsh
Harsh5d ago
i have mailed it to riots devs but not any reply it has been 2 days
Zen._.
Zen._.5d ago
they'll reply dw, just put in ur ISP details on this thread or create a separate community post explaining ur issue with ur ISP details
Harsh
Harsh5d ago
ok Isp - Microscan Infocommtech Pvt. Ltd Server - Mumbai
Zen._.
Zen._.5d ago
is that a local ISP?
Harsh
Harsh5d ago
yeah
Zen._.
Zen._.5d ago
ur ISP's network infrastructure might be causing you issues regarding routing thus providing you worse ping try escalating this issue with the provider and ask for a re route
MinorMiner
MinorMiner5d ago
Same for me, for a few days I had immense amount of lag and ping spikes but it’s stable now
Harsh
Harsh5d ago
i justed checked in valo and got a 4 ping don't know was server issue or my isp issue because was network speed was also fine and latency was also great
Zen._.
Zen._.5d ago
so ig it's all good it has to be an issue between you and ur provider, nonetheless glad that it's all good
Harsh
Harsh5d ago
yeah its's great for now hope it doesn't fluctuate any more
Cyover
Cyover5d ago
i plawy on mumbai servers and my ping is completely fine
scrub7
scrub75d ago
my ISP is MDCC, Germany. 390 ping on Mumbai..used to be 150
Necrodunker
Necrodunker5d ago
@Jimz what about bezeq in israel , we all have high ping in israel , instead of 55 we have 75~90 my ping is back to be stable i replaced my router and everything got fixed but we all in israel have high ping no matter what isp we have i have BEZEQ
ΔβĆ T1TAN
ΔβĆ T1TAN5d ago
any updates:val_PeepoSad: i m seeing more people who have ETISALAT as isp post the issue on reddit as well
kier
kier5d ago
my isp is Sky, UK. 120 ping on Mumbai but now it is "???"
LordSahaf
LordSahaf4d ago
My friend is getting 90-100perc packet loss the entire time they play Valo after the update on Mumbai server their isp is Airtel. Is there something riot can do or my friend can do to fix this it's barely playable like this
Augustus ✞
Augustus ✞4d ago
try switching countries maybe that will help?? it should drop like 50-100 ping if you do that
I Touch Grass!
🤔if it was a server issue , the issue would have been there for everyone no? Why is it only for him unless its his isp issue or his settings issue
Zen._.
Zen._.4d ago
has to be on ur side imo
I Touch Grass!
True I had 116ms ping
Zen._.
Zen._.4d ago
there is something on ur network
I Touch Grass!
Contacted my isp they fixed it in less than 30minutes So yeah it was an isp issue
Zen._.
Zen._.4d ago
those numbers of packet loss percentages are mostly either ISP routing related or your home internet connection
LordSahaf
LordSahaf4d ago
They get 10ms ping but have high packet loss for some reason Other games works fine but only Valo has issue for some reason
ΔβĆ T1TAN
ΔβĆ T1TAN4d ago
the issue is still not fixed:val_PeepoSad: 🥲
Imperial Gaming X
same the issue is not fixed my ISP is du country Uae city dubai server mumbai I am getting lowest ping in hongkong that also 126 T_T
ΔβĆ T1TAN
ΔβĆ T1TAN4d ago
ye uae both du and etisalat as isp having the issue hope they can fix it tomm
saber
saber4d ago
hopefully
ΔβĆ T1TAN
ΔβĆ T1TAN3d ago
:val_Hopium: Still no fix 😦
Imperial Gaming X
same still 200+ ping any developers with any update
Harsh
Harsh3d ago
No fix 🥲
Kenji-San
Kenji-San3d ago
Hi everyone, Pakistan ISPs towards Mumbai should be better soon, we are working on a solution with the transit providers, for now Cybernet as example is peering with us in Dubai, so you should have normal latency towards Dubai servers ( our metric shows around 40ms RTT on average from Cybernet) Problem is that major transit providers in India are not distributing the IPs for Mumbai the correct way, so players outside India playing towards Mumbai getting a long route via Internet instead ( causing high latency to Mumbai servers )
BATMAN
BATMAN3d ago
I too have it
ΔβĆ T1TAN
ΔβĆ T1TAN3d ago
thank you for the update i assume cybernet is a temporary solution
Kenji-San
Kenji-San3d ago
Cybernet towards Dubai will stay, to Mumbai should improve soon
ΔβĆ T1TAN
ΔβĆ T1TAN3d ago
i just checked im getting 40 ping thank so much for the help ❤️
Imperial Gaming X
thanks for the update brother I still have 250 T_T
Kenji-San
Kenji-San3d ago
Nevermind I see its DU, do you have 250ping towards Dubai?
Imperial Gaming X
yes rn i am using exit lag to get like 50 ping but when I dont its 256 constant in mumbai
ΔβĆ T1TAN
ΔβĆ T1TAN3d ago
I use etisalat I m getting 40 rn
Imperial Gaming X
yep du is sad
ΔβĆ T1TAN
ΔβĆ T1TAN3d ago
i just check with my classmates also, those who use etisalat got their ping back to 40 they thanked you kenny :val_SmileW:
Imperial Gaming X
yup my friends who use etisalat are gettin 40
shots82
shots823d ago
Mumbai ping is still 125 thanks for the update though
Kenji-San
Kenji-San3d ago
Ill check with DU if we can tackle this, thanks for letting us know folks
Imperial Gaming X
youre welcome brother
Kenji-San
Kenji-San3d ago
@Imperial Gaming X Can you dm me your public IP as well please
Imperial Gaming X
how do i check that @Kenji-San
saber
saber3d ago
i went from 120 ms ping to 260 lol etisalat ill do a quick restart and check if it's fixed cause apparently etisalat is fixed now
Kenji-San
Kenji-San3d ago
@Imperial Gaming X check this site https://whatismyipaddress.com/ and direct message me the results pls @saber mumbai or Dubai ?
saber
saber3d ago
mumbai
Imperial Gaming X
dmed you
Kenji-San
Kenji-San3d ago
@saber yeah thats part of what I wrote earlier, you will have to wait until the fix is done
saber
saber3d ago
okay i'm getting 12 ping to dubai btw, 120 to india mumbai
shots82
shots823d ago
Can u kindly tell at what time the fix is expected thanks Same getting 125 to Mumbai and 20 to dubai
Kenji-San
Kenji-San3d ago
ok DU ISP is fine to Dubai, we still got Mumbai issues but thats because the Indian transit providers I mentioned, that should be resolved soon hopefully @shots82 no ETA yet I am afraid, time differences, multiple ISP providers affected, complexity of the issue - all these contributes to the prolonged resolution time
shots82
shots823d ago
Ah, thanks for the update
kier
kier3d ago
what vpn is the best to use to play on mumbai servers from the UK? used to have 120ms without vpns
ΔβĆ T1TAN
ΔβĆ T1TAN3d ago
Try exit lag
MilkSheikh
MilkSheikh3d ago
Hey Kenji will it be fixed for players playing in Mumbai servers from Riyadh? I can’t even use vpn because i heard it’s banned here.
Metal
Metal3d ago
@NekoBozo
NekoBodo
NekoBodo3d ago
Yeah I imaginedd so
Kenji-San
Kenji-San3d ago
@MilkSheikh yes this is planned project work, no ETA as well, should know more in next few days
ΔβĆ T1TAN
ΔβĆ T1TAN2d ago
Ahhh guys Mumbai server ping is back to 200+ again currently me and my friends getting 265 it got worse from last time:val_PeepoSad: @Kenji-San pls help:val_Prayge:
NekoBodo
NekoBodo2d ago
You just need to wait
FxWxZ
FxWxZ2d ago
Hey guys, my ping in mumbai server is suddenly very bad (270 ping). Pls help!
ΔβĆ T1TAN
ΔβĆ T1TAN2d ago
same :val_PeepoSad:
FxWxZ
FxWxZ2d ago
Yesterday my ping was 40 and now my ping is 200 with frequent ping spikes
ΔβĆ T1TAN
ΔβĆ T1TAN2d ago
the thing is kenji helped me fix it yesterday using (ig its called Cybernet) but now again its back to 200+ping
shots82
shots8217h ago
Any updates?
ΔβĆ T1TAN
ΔβĆ T1TAN17h ago
Nothing so far🥲, for the ones that they fixed it day b4 yesterday using cybernet also getting the issue back