V
VALORANT2w ago
rev

valorant not working

okay so my friend can get open valorant but at the moment of staying in the game it kicks him after a few minutes, and obviously he can't play like that, error is VAN 9005, and it says vanguard isnt compatible with his system settings. any idea how to fix it or why it's happening now?
1 Reply
Support Agent
Support Agent2w ago
The VAN9005 error indicates issues with the Virtualization-based Security (VBS) settings on Windows. This is typically related to Secure Boot, Trusted Platform Module (TPM), or Windows version configuration. Here’s what your friend can try: 1. Enable Secure Boot and TPM: Ensure both Secure Boot and TPM are enabled in the BIOS settings. 2. Update Windows: Make sure Windows is fully updated. 3. Check Virtualization Settings: Disable virtualization or Hyper-V settings if they are enabled. 4. Restart Vanguard: Sometimes, simply restarting Vanguard can help. 5. Reinstall Vanguard: Uninstall Vanguard and reinstall it by launching VALORANT again. Important: Before enabling Secure Boot, it is critical to verify if the system uses Legacy BIOS or UEFI mode. Enabling Secure Boot on Legacy BIOS (MBR) instead of UEFI can make Windows unbootable. For detailed steps, follow these support articles: - VBS Settings on Windows 10 - Troubleshooting VAN9001 or VAN9003 on Windows 11
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