Riot claims my account isnt in their system?

I tried logging into my account and it basically said that it didnt exist or that my credentials didnt match the login, how do i fix that? Is it hacked?
1 Reply
Support Agent
Support Agent2mo ago
If you're getting a message that your account doesn't exist or your credentials don't match, there could be several reasons for this issue. First, double-check that you are using the correct Riot ID and password. If you are sure your credentials are correct, then try these steps: 1. Reset Password: Attempt to reset your password through the Riot Games website to ensure it's not a case of incorrect credentials. 2. Account Recovery: If resetting the password doesn't work, use the account recovery option to verify your account details. 3. Check Email: Ensure you're checking the right email address for any notifications from Riot Games, which might give you insight into whether your account was compromised. 4. Contact Support: If none of the above steps work, contact Riot Games support directly for assistance. Include any relevant information that could help them identify and recover your account. You can follow this link for more help: https://support-valorant.riotgames.com/hc/en-us
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