Account Recovery Please Helppp!!!!!!
Hello! In 2021 I decided to take a break from Pubg And decided to focus on my academic studies.After my academic diploma of 3 years i logged in back However now when I am logging in via Email and Gamecenter it is making a new account.I just discovered that, the most played players on my account was A R S Æ L & ToXicALツCloWN.Please please please help me I have posted the same inquiry on Reddit but my account was banned my Post was deleted as it was under investigation. Account UID: 5734022495. No one is helping me and you are my only hope. I Have Gave many popularity to my Friends A R S Æ L & ToXicALツCloWN Infact these two players are the Top Popularity contenders of my account. The account was hacked via email the email being used was ahadjr2323@gmail.com. please reset everything to ahadazan07@gmail.com as I am the rightful owner of the account. Please Please help me. My claims were all rejected but I gave full proof. I have reciepts of UC purchases but they are old. I have linked my account with Midasbuy.com and it shows the old name of my account,It also appears that in my Friends moments I have also gave him likes and messaged him on moments. I have sent them many gifts. I also discovered that The Guy is from Oman he has linked his Facebook account with the account and He has Unfriended each of my friends and deleted all of the connections, I know each and every detail of my account. Please Please Please help me I am a Middle class person And I have spent
Most of my savings on my account. My account was created in Middle east ( Pakistan ) and I started playing in s11. I bought my first royale pass On 19th March 2021 ( Pubg Anniversary (s19) ) I did reach Ace.My old account names are :
•あかClaZe
•SpyXClaZe
I have attached screenshots below and I am briefly describing. I have tried the in game recovery feature but it was rejected over and over again. I had Victor, Sara, Anna. I have all the order numbers of purchases. Please Contact Admin.
Most of my savings on my account. My account was created in Middle east ( Pakistan ) and I started playing in s11. I bought my first royale pass On 19th March 2021 ( Pubg Anniversary (s19) ) I did reach Ace.My old account names are :
•あかClaZe
•SpyXClaZe
I have attached screenshots below and I am briefly describing. I have tried the in game recovery feature but it was rejected over and over again. I had Victor, Sara, Anna. I have all the order numbers of purchases. Please Contact Admin.
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Was this page helpful?
