(CF Went Ghost): Purchase Fraud?! 😱

Hey!
I recently bought a domain name via CloudFlare Registerer using my Cash App. The Registration went through successfully. As I started applying to enrol in some of the Free Products:Features —I then got an email from a Staff Member named Charlie. The email only said “Hello,” —I’ve been having Internet Connection Issues & when I finally got a connection I seen Charlie emailed me again which went to my Junk:Spam. It said that I had 24 hours to verify my identity as a “suspected” “purchase fraud”.

In the email, it said if I didn’t respond to verify my identity in 24 hours (that timeframe is really small & ridiculous) that my Domain & Upgrades will be discontinued (my service will be suspended). The email & the website all says this won’t impact my performance. So, I went to check my domain name & it says that my host can not be found & they’re not offering no SSL/TLS Certificates to my connecting clients.

Instead, I personally (my viewers don’t) get a white page that says my IP Address will be exposed & iCloud’s Private Relay won’t help protect my IP Address.

I see there’s similar situations in regards of the Status Pages.

Is this happening because I’m a victim of Identity Theft?

I contacted my Cash App for more information about what’s going on. They said they have no idea & it’s only on Cloudflare’s end.

So, what’s going to happen?
I see like a Return Credit Invoice for the domain name in my Billing Invoices. No errors, no messages, no request for my information or anything.

Am I going to lose my Domain Name?
Is there a way I can solve this & restore service asap?


Thanks! 🙏😢
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