account was banned for 10 years

ecently, my account was banned for 10 years without any reason while I was standing in the lobby and I filed a complaint. The account was not recovered and the complaint was rejected. To object, speak to customer service. What should I do? GameLoop, Windows 11 emulator.
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Solution
Please note that the game accounts are banned only for violating PUBG MOBILE's terms of service.

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box.

If no reply is delivered within 14 business day, you may create a new post on the Support Reddit.
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