My account was banned for 10 years for modifying data?
Hello Admin / Moderator
I need your help because my account has been banned for allegedly modifying the game files. However, I did not do this and have never used any cheating software. In fact, I wasn’t even playing the game at the time the ban occurred.
I already submitted an appeal, but it was denied. I honestly don’t know who else to contact now.
Even though I haven’t spent money in the game, it holds a lot of memories for me — especially with friends I no longer have any way to contact.
I play on a realme GT 2 Pro, and I’m really confused about this situation. Do I really have to wait 10 years if I want to play again?
Thank you for your time and understanding
(Because I don't use English as my main language I use Chat gpt to translation for me the reson that I don't use Google because Some time is no acurate Sorry for this)



Solution:Jump to solution
Hello, @Henry!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
1 Reply
Solution
Hello, @Henry!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension.
If your account is permanently suspended, you may also submit an appeal request via the community support form.