I am writing to you with a request for help in recovering my account in PUBG Mobile. Three years ago, I deleted my VKontakte page, to which my game account was linked. Now I cannot log into the game.
I submitted an account recovery request, but unfortunately, most of the questions are about the last six months or a year, which makes the process difficult. I understand that you have certain rules, but I hope that you will be able to help me in this situation.
My in-game nickname is: Grossser
If you need additional information to confirm my identity or rights to the account, please let me know.
Thank you in advance for your assistance
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.