HPLIP inside a distrobox (HP printer, printing works but scanning doesn't)

umnikos · 2024-08-03T22:38:13.095Z

Printer model: HP LaserJet Pro MFP M127fs Without the hplip drivers I can print but cannot scan, so I am trying to get scanning to work. Overlaying hplip with `rpm-ostree` does not work since the hplip gui wants to do the installation of drivers itself, which due to bazzite being an atomic distro is not an allowed operation, therefore hplip must go inside a container. I have created a debian:stable container and installed the `hplip-gui` package in it. Here is what happens when I try to run `hp-toolbox` (printer is connected over usb): https://pastebin.com/f9wbHFY0 (pastebin due to being too long). The key error seems to be `error: Unable to connect to dbus system bus. Exiting.` but googling reveals nothing and I cannot understand why this error is happening or what it means. Anyone have any idea what to do after this?

H

HikariKnight•8/3/24, 11:33 PM

hplip is part of bazzite though?

U

umnikosOP•8/3/24, 11:56 PM

what?

HHikariKnight hplip is part of bazzite though?

U

umnikosOP•8/3/24, 11:57 PM

umnikos@bazzite:~$ hp-toolbox
bash: hp-toolbox: command not found

umnikos@bazzite:~$ hp-toolbox
bash: hp-toolbox: command not found

umnikos@bazzite:~$ hp-toolbox
bash: hp-toolbox: command not found

umnikos@bazzite:~$ hp-toolbox
bash: hp-toolbox: command not found

U

umnikosOP•8/3/24, 11:57 PM

it definitely isn't.

U

umnikosOP•8/3/24, 11:57 PM

...oh wait

U

umnikosOP•8/3/24, 11:58 PM

that particular command isn't, but I seem to have other hp commands...

H

HikariKnight•8/3/24, 11:58 PM

yeah have you tried to just add the printer through the kde/gnome gui?

U

umnikosOP•8/3/24, 11:58 PM

it is listed there

U

umnikosOP•8/3/24, 11:58 PM

and I can print

U

umnikosOP•8/3/24, 11:58 PM

but I can't scan

U

umnikosOP•8/3/24, 11:59 PM

the gnome scanner tool detects my printer but then when I hit the scan button immediately errors

U

umnikosOP•8/3/24, 11:59 PM

saying it can't connect to the scanner

U

umnikosOP•8/3/24, 11:59 PM

with no further elaboration on why

U

umnikosOP•8/4/24, 12:00 AM

lemme get a screenshot real quick...

U

umnikosOP•8/4/24, 12:01 AM

here

U

umnikosOP•8/4/24, 12:03 AM

umnikos@bazzite:~$ hp-scan

HP Linux Imaging and Printing System (ver. 3.24.4)
Scan Utility ver. 2.2

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


-----------------
| SELECT DEVICE |
-----------------

  Num       Scan device URI                                        
  --------  -------------------------------------------------------
  0*        v4l:/dev/video1                                        
  1         hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS

Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?1
warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS
Opening connection to device...
error: SANE: Error during device I/O (code=9)
umnikos@bazzite:~$

umnikos@bazzite:~$ hp-scan

HP Linux Imaging and Printing System (ver. 3.24.4)
Scan Utility ver. 2.2

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


-----------------
| SELECT DEVICE |
-----------------

  Num       Scan device URI                                        
  --------  -------------------------------------------------------
  0*        v4l:/dev/video1                                        
  1         hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS

Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?1
warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS
Opening connection to device...
error: SANE: Error during device I/O (code=9)
umnikos@bazzite:~$

umnikos@bazzite:~$ hp-scan

HP Linux Imaging and Printing System (ver. 3.24.4)
Scan Utility ver. 2.2

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


-----------------
| SELECT DEVICE |
-----------------

  Num       Scan device URI                                        
  --------  -------------------------------------------------------
  0*        v4l:/dev/video1                                        
  1         hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS

Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?1
warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS
Opening connection to device...
error: SANE: Error during device I/O (code=9)
umnikos@bazzite:~$

umnikos@bazzite:~$ hp-scan

HP Linux Imaging and Printing System (ver. 3.24.4)
Scan Utility ver. 2.2

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


-----------------
| SELECT DEVICE |
-----------------

  Num       Scan device URI                                        
  --------  -------------------------------------------------------
  0*        v4l:/dev/video1                                        
  1         hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS

Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?1
warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/usb/HP_LaserJet_Pro_MFP_M127fs?serial=CNB8HCV8XS
Opening connection to device...
error: SANE: Error during device I/O (code=9)
umnikos@bazzite:~$

U

umnikosOP•8/4/24, 12:03 AM

hm.

U

umnikosOP•8/4/24, 12:04 AM

@HikariKnight any further wisdom?

H

HikariKnight•8/4/24, 12:06 AM

i hate printers, especially multifunction ones from hp

H

HikariKnight•8/4/24, 12:07 AM

i am digging around a bit though

U

umnikosOP•8/4/24, 12:08 AM

I tried

hp-plugin

hp-plugin

hp-plugin

hp-plugin to update stuff but it just says "installation failed" after being given admin password

U

umnikosOP•8/4/24, 12:08 AM

which is basically as far as I got when trying to overlay hplip-gui anyway

HHikariKnight i hate printers, especially multifunction ones from hp 😂

U

umnikosOP•8/4/24, 12:08 AM

I've used this same printer on a debian machine before with no problems

U

umnikosOP•8/4/24, 12:08 AM

with hplip

H

HikariKnight•8/4/24, 12:09 AM

all im finding so far by searching is that people dislike hplip

U

umnikosOP•8/4/24, 12:09 AM

I do not like it either

H

HikariKnight•8/4/24, 12:11 AM

just for sanity checking you have tried a different port right?

H

HikariKnight•8/4/24, 12:12 AM

i have like 0 experience with hp printers on linux (might have something to do that i have avoided them like the plague or the fact i print maybe 1 page per year...)

U

umnikosOP•8/4/24, 12:12 AM

did just now

U

umnikosOP•8/4/24, 12:12 AM

same thing

HHikariKnight i have like 0 experience with hp printers on linux (might have something to do ...

U

umnikosOP•8/4/24, 12:12 AM

it's a laser printer, and it accepts bootleg cartridges

U

umnikosOP•8/4/24, 12:13 AM

doesn't even connect to wifi

Uumnikos it's a laser printer, and it accepts bootleg cartridges

H

HikariKnight•8/4/24, 12:13 AM

ah

U

umnikosOP•8/4/24, 12:13 AM

as far as printers go this is a good one

H

HikariKnight•8/4/24, 12:14 AM

only thing i got was that it needs to download the hp plugin for scanner support

H

HikariKnight•8/4/24, 12:14 AM

whats the error when you try download that?

U

umnikosOP•8/4/24, 12:15 AM

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the root/superuser password: 
error: Password incorrect. 2 attempt(s) left.
Please enter the root/superuser password: 
Plugin installation failed
error: Plugin installation failed

Done.
  
Done.

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the root/superuser password: 
error: Password incorrect. 2 attempt(s) left.
Please enter the root/superuser password: 
Plugin installation failed
error: Plugin installation failed

Done.
  
Done.

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the root/superuser password: 
error: Password incorrect. 2 attempt(s) left.
Please enter the root/superuser password: 
Plugin installation failed
error: Plugin installation failed

Done.
  
Done.

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the root/superuser password: 
error: Password incorrect. 2 attempt(s) left.
Please enter the root/superuser password: 
Plugin installation failed
error: Plugin installation failed

Done.
  
Done.

H

HikariKnight•8/4/24, 12:15 AM

probably doesnt like that it is on atomic

U

umnikosOP•8/4/24, 12:15 AM

yep.

U

umnikosOP•8/4/24, 12:15 AM

therefore distrobox

U

umnikosOP•8/4/24, 12:16 AM

except it doesn't like that either

H

HikariKnight•8/4/24, 12:16 AM

yeah and there you get the plugin but you dont get access to the printer

U

umnikosOP•8/4/24, 12:16 AM

.......is the hplip running on the host interfering with the hplip running in the box

H

HikariKnight•8/4/24, 12:16 AM

not a service that runs

U

umnikosOP•8/4/24, 12:17 AM

well there's cups that runs

U

umnikosOP•8/4/24, 12:17 AM

and probably other things?

U

umnikosOP•8/4/24, 12:17 AM

but without cups on the host routing print requests into the distrobox might be impossible

H

HikariKnight•8/4/24, 12:20 AM

only thing i can think of is download the scanning plugin in distrobox (fedora 40) and try fish it out and put it in the appropriate

/usr/local

/usr/local

/usr/local

/usr/local folders and then cross your fingers and pray

H

HikariKnight•8/4/24, 12:21 AM

that or fishing out the files and package them as an rpm you keep for yourself

HPLIP inside a distrobox (HP printer, printing works but scanning doesn't)

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