PUBG MOBILEPM
PUBG MOBILEโ€ข17mo ago
LOWKEY

How can i talk with support?

My account is about to be hacked and has been applied for recovery 4 times. I am the owner of the account, please take action and not accept applications from other people. . Scammer wants to steal the account.
Solution
Hello! @SYZYGYez

Please contact the customer service for further assistance with lost or stolen accounts.

You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.

If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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