Official WhatsApp integration

Hi guys, I'm trying to use typebot to build a chatbot and I want to integrate it into an official WhatsApp API, I can receive messages, but in the middle of the flow sometimes it stops and the waits that I inserted in the flow are not being respected, this Having any integration problems? When I use it via the direct link it works correctly and if I use it via an unofficial API it also works, apparently it is only on the official one