ACCOUNT UNCLAIM/RECOVERY
my account got hacked and i still have acess . The hacker linked his facebook but i have linked my google and my email , i went to do a claim but i dont know what to awnser becuse these 6 months i was almost inactive. There is a question there: in the past 6 months, which region did you log into the game most often ? what shoud i answer there ? can anyone help me with my case directly pleasee?
Solution
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
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