PUBG MOBILEPM
PUBG MOBILEβ€’17mo ago
Ahmad ali

account got hacked#account recover

My account got hacked 1 month ago
When i get help pubg asked when you purchased uc and on which device you play and name two friends but how i can know because my account got hacked by someone
Plz help me to recover it plzπŸ˜°πŸ˜“
Solution
Hello! @Ahmad ali

Please contact the customer service for further assistance with lost or stolen accounts.

You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.

If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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