How to get in touch with cloudflare support as a business customer?
Hi Folks,
Posting here in hopes that someone has advice.
I signed up as a business customer two days ago, but cannot chat with support without getting this redirected to this page: https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D
I submitted a case two days ago as instructed in the article, and then another case today, and just haven't gotten any response. I submitted under P1.
How long does it take for support to reply to business customers? Has anyone encountered this issue and solved it?
Posting here in hopes that someone has advice.
I signed up as a business customer two days ago, but cannot chat with support without getting this redirected to this page: https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D
I submitted a case two days ago as instructed in the article, and then another case today, and just haven't gotten any response. I submitted under P1.
How long does it take for support to reply to business customers? Has anyone encountered this issue and solved it?
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