Black Screen, No Backlit, Joystick RGB On, Fans On, Unresponsive.
I’m reaching out to bring attention to a serious issue affecting the recently released ROG Ally X handheld gaming device. Some users, including myself, are experiencing random and sudden crashes where the screen completely turns off with no backlight. While this happens, the joystick and fan lights stay on, but the device becomes completely unresponsive, forcing a hard reset is the only way by long pressing the power button
This issue occurs:
This issue occurs:
- Straight out of Cloud Recovery
- After updating the AMD Graphics Driver through Armory Crate, MyASUS, or Windows Updates
- Even after updating everything (MCU, firmware, BIOS, drivers, Windows updates)
- During any gaming session — from high-end games like Elden Ring and Tekken 8 to even simpler games, making the device unreliable for normal use.
- While on Bazzite and Windows.
