no code
i haven’t play my acc for few months now. today i try to login but there is no code in my gmail.
Solution
Hello, @DINO
!
If you are unable to receive the verification code, we recommend checking the following:
If the issue persists despite following the above steps, please contact the customer service through in-game for further assistance.
!If you are unable to receive the verification code, we recommend checking the following:
- Please ensure that the email address you entered is the same as the one you have linked with your game account.
- Kindly check whether you have safe listed these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com."
- Please check whether the verification code is in your spam folder.
- Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
- Try to reset your password one time, and then try again.
If the issue persists despite following the above steps, please contact the customer service through in-game for further assistance.
