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Cloudflare DevelopersCD
Cloudflare Developers•2y ago•
34 replies
acusti

Make apex domains work with Cloudflare for SaaS’s custom hostnames feature

i have a domain where i brought its DNS over to cloudflare (by using cloudflare’s nameservers) that i also have setup as a custom hostname with Cloudflare for SaaS. when i create a CNAME for the
www
www
and point it at my CNAME target, everything works well (this is the specific hostname i am working on: https://www.photoactivemedia.com/). however, when i create a CNAME for
@
@
and point that at the same CNAME target, i get a 530 (Error 1016 when the error page shows up: https://photoactivemedia.com/). i also tried creating a CNAME for the root to point it at the www version, but that didn’t work either. also, when i created a custom hostname for the apex domain in Cloudflare for SaaS, i got the error “custom hostname does not CNAME to this zone.”

if anyone has any idea what i’m doing wrong or how i can resolve this, i’d love to hear about it!
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