Hacked PUBG Account Recovery Request - ID No: 5198228174
Dear PUBGMOBILE Team,
My PUBG account was hacked, and I contacted your customer support team, but unfortunately, I have not received satisfactory assistance. Sadly, my request has not been approved, even though I have provided proof of account ownership from the past five years. I have invested a significant amount of money in my PUBG account, and I sincerely request your understanding and support.
Please contact me, and I am ready to provide all the information and proof necessary to help recover my account. I greatly appreciate your attention to this matter.
Best regards,
My PUBG account was hacked, and I contacted your customer support team, but unfortunately, I have not received satisfactory assistance. Sadly, my request has not been approved, even though I have provided proof of account ownership from the past five years. I have invested a significant amount of money in my PUBG account, and I sincerely request your understanding and support.
Please contact me, and I am ready to provide all the information and proof necessary to help recover my account. I greatly appreciate your attention to this matter.
Best regards,
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
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