V
VALORANT13mo ago
Rox

refund help

Hello, I bought Singularity Vandal and I am fully sane, but after using it for 2 games it became clear that I have a big problem, which is that my eyes cannot focus because of the circular mark when I shoot with the weapon, and this is a disease I have. I can only use the weapon at level 1 or base level to hide the circle , i opened a ticket but no one answerd until now so i need a quick answer here to see if its possible to refund cause really i can't play with this skin with upgraded , its amazing skin but idk why i cannot focus when i shot on it
No description
33 Replies
Jidat
Jidat13mo ago
It takes upto 3 days for a reply from support And tbh i don't think u r gonna get a refund for it As u used it ;refund
VANGUARD Main
VANGUARD Main13mo ago
:valExclamation: Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped. More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
Jidat
Jidat13mo ago
^
Rox
RoxOP13mo ago
man istg the skin is very cool and i bought it fast cause i love singularity bundle but my eyes i don't know when i shot i just focus for the circle and can't even focus into the game
Jidat
Jidat13mo ago
Well just wait for a reply from support
Rox
RoxOP13mo ago
i can play with this skin only on base upgrade
Jidat
Jidat13mo ago
We can't rly help with this sry, only support can
Rox
RoxOP13mo ago
there is kuronami on my shop today :val_PeepoSad: its impossible to get reply before shop ends?
Jidat
Jidat13mo ago
Eh it usually takes more than 24 hours Also if u could check the status of ur ticket Using the link u got in ur email as u made the ticket
Rox
RoxOP13mo ago
im cheaking it always
Levi
Levi13mo ago
Do you play on psn
dollsffx
dollsffx13mo ago
that’s pretty much your own fault. U can’t refund it
Rox
RoxOP13mo ago
pc
Levi
Levi13mo ago
Nm then it won't work
Rox
RoxOP13mo ago
man i was saving money day by day to get 1 battle pass and 1 vandal skin when i see the singularity trailer i didnt focus about the circle shot i just wanted to get it and finally play with some skins
dollsffx
dollsffx13mo ago
u will get used to it tho!
Rox
RoxOP13mo ago
i just use it for 1 unrated game and 1 comp game and both i was bottom frag
LEveLiQ
LEveLiQ13mo ago
@MERCY there is a one time exception per account where you can refund any used skin
night
night13mo ago
isnt that only if you didn’t upgrade it
72va
72va13mo ago
why didn't you look at the trailer of the gun before purchasing?
LEveLiQ
LEveLiQ13mo ago
no, ANY skin i think the limit was like 2 weeks or so if he already refunded one, well, he's cooked
JSN
JSN13mo ago
The bundle is out for a while , you can pick it up in game before you buy it.
Jidat
Jidat13mo ago
They removed that months ago
steven
steven13mo ago
False
Levi
Levi13mo ago
You could get any skin for free basically?
Vladimir Gluten
Vladimir Gluten13mo ago
no there isn't, they scrapped the program
Kira Ryuu
Kira Ryuu13mo ago
Cant you just click on which base level of upgrade you want and equip like that or i am tripping
Vladimir Gluten
Vladimir Gluten13mo ago
you can
Kira Ryuu
Kira Ryuu13mo ago
So he should just do that instead of refund
Solace
Solace13mo ago
that feature has been removed
Rox
RoxOP13mo ago
i see that in the trailer but i didnt know its will be gonna problem for my eyes if i know its will be gonna problem for me im gonna was buy kuronami vandle better than singularity
LEveLiQ
LEveLiQ13mo ago
oh what my bad
steven
steven13mo ago
Sadly Ray no refund for you

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