Urgent Request: Recover Hacked PUBG Mobile Account - ID: 5135162322"
Dear PUBG Support Team,
I kindly request your help regarding my stolen account. It's been two months, and I am still unable to access my account through my linked email and Twitter. Despite submitting multiple requests, my reports keep getting rejected due to incomplete information.
As a solo player, I don’t have detailed team information, and I rarely purchase in-game items like UC. However, I am the rightful owner of the account, and my email and Twitter are still linked to it. I desperately need your assistance in recovering my account.
I appreciate your attention to this matter and hope to hear from you soon.
Thank you for your understanding.
Sincerely,
MAD
I kindly request your help regarding my stolen account. It's been two months, and I am still unable to access my account through my linked email and Twitter. Despite submitting multiple requests, my reports keep getting rejected due to incomplete information.
As a solo player, I don’t have detailed team information, and I rarely purchase in-game items like UC. However, I am the rightful owner of the account, and my email and Twitter are still linked to it. I desperately need your assistance in recovering my account.
I appreciate your attention to this matter and hope to hear from you soon.
Thank you for your understanding.
Sincerely,
MAD
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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