Auto scale & pricing plan clarification
Hi,
We are a nonprofit organization dedicated to engaging students through our online quiz and exam platform. Our platform plays a crucial role in enhancing learning opportunities for thousands of students nationwide.
Currently, we are operating under a Microsoft Azure sponsorship, which has been instrumental in supporting our mission. As we evaluate PostgreSQL database options, Neon has caught our attention due to its promising features and scalability options. We are considering Neon for our online quiz and exam platform and would appreciate some clarifications regarding your pricing plans and autoscaling capabilities.
Our platform generally operates under minimal load, making the Launch plan suitable for most of the year. However, during peak exam periods, we experience significant traffic surges. Based on previous experience with a donation platform (running on MongoDB Atlas), we anticipate needing to scale our database up to 16 cores and 64 GB of memory to handle traffic spikes of 15,000+ users over short periods.
We seek clarification and assistance on the following points:
1. Clarification on "Up To" Limits & Options for Higher Resource Needs:
>>Do the "up to" limits represent the maximum resources available under each plan?
>>Is there an option to exceed these limits temporarily during peak times?
>>How does autoscaling function once the maximum limits on CU are reached?
3. Flexibility in Scaling:
>>How easily can we scale resources up or down between different plans?
>>Are there any lead times or technical considerations we should be aware of when adjusting our resource allocation?
4. Pricing Structure and Nonprofit Discounts:
>>How is billing handled during autoscaling, especially if we scale beyond standard plan limits?
>>Are there additional charges for temporary resource spikes, or is it a flat rate within the plan?
>>Does Neon provide any discounts or sponsorship opportunities for nonprofits to help us manage costs during peak times?
We are a nonprofit organization dedicated to engaging students through our online quiz and exam platform. Our platform plays a crucial role in enhancing learning opportunities for thousands of students nationwide.
Currently, we are operating under a Microsoft Azure sponsorship, which has been instrumental in supporting our mission. As we evaluate PostgreSQL database options, Neon has caught our attention due to its promising features and scalability options. We are considering Neon for our online quiz and exam platform and would appreciate some clarifications regarding your pricing plans and autoscaling capabilities.
Our platform generally operates under minimal load, making the Launch plan suitable for most of the year. However, during peak exam periods, we experience significant traffic surges. Based on previous experience with a donation platform (running on MongoDB Atlas), we anticipate needing to scale our database up to 16 cores and 64 GB of memory to handle traffic spikes of 15,000+ users over short periods.
We seek clarification and assistance on the following points:
1. Clarification on "Up To" Limits & Options for Higher Resource Needs:
>>Do the "up to" limits represent the maximum resources available under each plan?
>>Is there an option to exceed these limits temporarily during peak times?
>>How does autoscaling function once the maximum limits on CU are reached?
3. Flexibility in Scaling:
>>How easily can we scale resources up or down between different plans?
>>Are there any lead times or technical considerations we should be aware of when adjusting our resource allocation?
4. Pricing Structure and Nonprofit Discounts:
>>How is billing handled during autoscaling, especially if we scale beyond standard plan limits?
>>Are there additional charges for temporary resource spikes, or is it a flat rate within the plan?
>>Does Neon provide any discounts or sponsorship opportunities for nonprofits to help us manage costs during peak times?
