CD

Cloudflare Developers•2y ago•

25 replies

Neil Pomerleau

Unable to add new domain with no outstanding balance

I am trying to add a free plan for a new domain (freebox.co), but I am getting the following error: "You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page." However, all invoices are paid. I opened a support ticket 3 days ago with no response (01218870).