Hello my friend has an account where she has spent so many uc and one day someone somehow connected to that account via mail we tried to remove mail but she had lost that mail for long time and we even asked support to help but nothing and yesterday she tried to connect to her account but everything was unlinked except mail how can we get that acc back? She remembers everything except the exact day she had bought UC is there anything we can do?
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.