I have made several attempts to recover my account, but unfortunately, my requests have been denied. I kindly ask for your assistance in recovering my account, as it is very important to me.
Please let me know if any additional information is required to verify my identity or prove my ownership of the account. I am more than willing to provide all necessary details.
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.