Can not create or access branches in paid account
Hi,
we have a paid account with the launch plan, only used ~16h compute, but suddenly can't create new branches or access existing ones.
When creating new ones we get the error message:
Request failed: compute time quota of non-primary branches is exceeded
On existing branches I a screen with the error message Error.captureStackTrace is not a function
I'd really like some help here soon so that my team doesn't get blocked forever.
cheers,
Sebastian
2 Replies
sensitive-blueOP•12mo ago
FYI: Just also got an alert, that we got over the 5h limit for the free plan. We're definitely on a paid plan though.
sensitive-blueOP•12mo ago
ah btw: We head problems migrating a project and support helped us move it into our org account after creating and upgrading to a paid account. Maybe that somehow introduced a bug into our account?
Issue was fixed, via support. 🙂