V
VALORANT3w ago
40ft

my account is “permanently locked”

so i would say back in september, i was sent a malicious file that caused me to lose my emails and valorant account, i ended up recovering my val account only for it to get “locked” i verified i was the owner, went through every question individually and answered as honest and true as they could’ve wanted. however they said that my account is in a permanent locked state, if anyone knows what i can do to get it back, that’d be great.
4 Replies
Raum
Raum3w ago
Well you should submit an appeal via ticket if your account was compromised and you are the original creator they will remove the ban
40ft
40ftOP3w ago
i did do as such and i’ll copy n paste what they said. “Upon further investigation, it looks like your account is permanently suspended. This is due to the extent to which it has been compromised. Accounts that have been compromised multiple times pose a risk to other players, and are at risk for suspension. All players are responsible for the security of their accounts.”
Raum
Raum3w ago
Well that means your account has been compromised over and over troughout the years and since you probably haven't secured it it has been used more than compromisers than the owner since support can't help ya, the acc is probably gone ; /
donotflyawaymydear
Yeah, that sounds like the account is gone indeed. :( You can of course always try to oppose again, but I doubt that that will do anything, as the responses from support are normally final.
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