Trouble with Role Rewards

I finished setting up the role rewards, then i did a sync, the roles that were given doesn't match the current level that user has. Larena(39) were given a role for level 87, and this happens to multiple users. Stacked roles is disabled, i used a custom formula.
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7 Replies
EasyThreads
EasyThreads3w ago
Hey @Riel! Our team will answer your post soon. If this is an issue in your server, make sure you've included your server's ID (This can be found on the /ping command), as well as which users are having this issue. Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow
Shadow
Shadow3w ago
@Riel what’s your server id
Riel
RielOP3w ago
882221220643348491
Shadow
Shadow3w ago
Sorry I missed this! I'll take a look and see why. I think its just the sync part that didn't work, users should still get roles normally when needed
Riel
RielOP3w ago
Yep sure.
Shadow
Shadow2w ago
Heya, not able to dig into this more until I get home from thanksgiving with the family, I'll look into this sunday :salute:
Riel
RielOP2w ago
Oke no rush
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