Hello . My account got banned.

Got a problem, my PUBG Mobile account has been banned for 7 days for modifying the game code or data. I have never done this or cheat, i've been playing for 6 years already, got a lot of expensive skins and so on. Do you know what the problem could be?
No description
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected]. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
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23 Replies
Dod
DodOP3w ago
No description
Solution
.Ṇadïa.🌴
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected]. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Dod
DodOP3w ago
Thanks for your reply. Isn't there any other way I can get this fixed? I tried using the File Claim option in game but nobody is answering or giving me any information. What other options do I have?
.Ṇadïa.🌴
Have you tried posting on the official support subreddit?
Dod
DodOP3w ago
No, is this an option? You think I can find some help there?
.Ṇadïa.🌴
You may refer to my above response again.
Dod
DodOP3w ago
I noticed the link, what I was asking is if I can find any "live" support there, someone that can really help me with this issue
Dod
DodOP3w ago
Thank you for you answer again. I posted the issue, including the numeric user identification ( 577334397 ). Is there a way anyone will look into it soon? Please, this really is an issue.. Any news @.Ṇadïa.🌴 about my issue? If this can help, i can provide with my Numeric User identification: 577334397. Thank you..
8AMKhenjie
8AMKhenjie3w ago
If this issue still not fix you gotta wait till it's December 2
Dod
DodOP3w ago
Why would I have to wait for a violation I didn't commit? There was nothing wrong with my game files/account/etc. I haven't done anything wrong
8AMKhenjie
8AMKhenjie3w ago
Ask PUBG Flag risk means so many player reported you
Dod
DodOP3w ago
As you can see, I've already received a penalty for smth I didn't commit, it's not about a flag or reports
8AMKhenjie
8AMKhenjie3w ago
Bro you commit it because many people reported you maybe you're so good at game and many noobs report you
Dod
DodOP3w ago
Bro, it says there that the system detected a violation: Modifying the game code or data. This is what I didn't commit but I got "punished" for it
8AMKhenjie
8AMKhenjie3w ago
Where is ut Yea it show that even you didn't commit
Dod
DodOP3w ago
So, you think it is because of the reports that I get?
PEER BABA
PEER BABA3w ago
No description
PEER BABA
PEER BABA3w ago
(Account ID: 51645716845). I have been a loyal and fair player for over 5 years,
rex𖣂
rex𖣂3w ago
same ma guy i got banned for 10 years and i dont even hack pubg needs to ban hackers instead of people who play the game fairly
PEER BABA
PEER BABA3w ago
It's my second account which banned for same reasons.
Dod
DodOP3w ago
@.Nadïa.🌴 any news regarding this issue? My post on reddit support was deleted and I am still banned for no reason. Can anyone help me with this?
.Ṇadïa.🌴
Post will not be deleted without a reason, you can check the reason why is it deleted.
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