Billing
1. I dont see i owe anything
2. I got a message that our cc is not working and we will get turned off soon
3. How do I a. find out how much i owe if it says $0.00 in r2
4. Get a 15 day extension or something like this as I'm waiting on new cards as I lost my wallet
#billing
6 Replies
Sounds like
?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
How do I a. find out how much i owe if it says $0.00 in r2I assume you're hitting "unpaid invoices error" and asking it because of that? That issue is messy, seen a lot of causes for it, just general billing glitches/$0 invoices causing it, could also be from previous accounts/domains. So it could be nothing.
I got a message that our cc is not working and we will get turned off soonThis sounds like the new pre-auth functionality where it tried to authorize a charge on your card for your pending usage so far this month. Anyway stuff only billing support can really help with
Is it normal to get invoiced and charged every day
It shut us down for $10 invoice and we have investors and huge brands looking at us. This is so not ok
The invoice was issued that same day
Then we got invoiced and charged $2 and change yesterday
@Community Champion here's the other scam link.