@quendii
Hi, I wanted to request about my old account for recovery my account was maliciously linked or changed to someone else email and mobile number. It's been upto 1.5 years since I lost my account I tried many things and many ways to recover it but the problem was at that time was that I got my device reset and that's why I was unable to recover.
So please I beg you help me to get my account my lost account UID is 5315697079 and my device model and brand is lG G7 Thinq/lgG710VM
Please this is information I only got you can also check on that account device records please please I beg you to recover my lost account my account was my heart and spend much time and uc on it.
So please I beg you help me to get my account my lost account UID is 5315697079 and my device model and brand is lG G7 Thinq/lgG710VM
Please this is information I only got you can also check on that account device records please please I beg you to recover my lost account my account was my heart and spend much time and uc on it.
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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