Immich•13mo ago

mount

Hi, I'm trying to setup the immich server on my old laptop running Ubuntu 24.04
My .env file with config

$ cat .env
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/data/wd/immich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.121.0"

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed

$ cat .env
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/data/wd/immich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.121.0"

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed

$ cat .env
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/data/wd/immich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.121.0"

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed

$ cat .env
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/data/wd/immich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.121.0"

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed

My docker-compose.yaml with bind setup

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
...

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
...

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
...

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
...

But there is no file created into the

/data/wd/immich

/data/wd/immich

/data/wd/immich

/data/wd/immich
I tried to exec to the docker and see there are files created inside

/usr/src/app/upload

/usr/src/app/upload

/usr/src/app/upload

/usr/src/app/upload

Immich•12/5/24, 10:13 AM

:wave: Hey @hdinguyen,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•12/5/24, 10:13 AM

Checklist

I have...

:ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: read applicable release notes.
:ballot_box_with_check: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: uploaded the relevant information (see below).
:ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

hdinguyenOP•12/5/24, 10:16 AM

$ df -h
Filesystem      Size  Used Avail Use% Mounted on
tmpfs           786M  2.2M  783M   1% /run
/dev/sda2       110G   30G   75G  29% /
tmpfs           3.9G     0  3.9G   0% /dev/shm
tmpfs           5.0M   12K  5.0M   1% /run/lock
tmpfs           3.9G     0  3.9G   0% /run/qemu
/dev/sda1       1.1G  6.2M  1.1G   1% /boot/efi
tmpfs           785M  144K  785M   1% /run/user/1000
/dev/sdb1       1.9T  304G  1.6T  17% /data/wd

$ df -h
Filesystem      Size  Used Avail Use% Mounted on
tmpfs           786M  2.2M  783M   1% /run
/dev/sda2       110G   30G   75G  29% /
tmpfs           3.9G     0  3.9G   0% /dev/shm
tmpfs           5.0M   12K  5.0M   1% /run/lock
tmpfs           3.9G     0  3.9G   0% /run/qemu
/dev/sda1       1.1G  6.2M  1.1G   1% /boot/efi
tmpfs           785M  144K  785M   1% /run/user/1000
/dev/sdb1       1.9T  304G  1.6T  17% /data/wd

bo0tzz•12/5/24, 10:21 AM

What does docker inspect immich_serverdocker inspect immich_server output?

hdinguyenOP•12/5/24, 10:27 AM

Here is the log:

message.txt15.87KB

Questionario•12/5/24, 10:33 AM

maybe your bind mount has permission issues?
can you manually create a file in that directory when you exec into the container?

Questionario•12/5/24, 10:36 AM

docker exec immich_server touch /usr/src/app/upload/findme
then
docker exec immich_server ls -artlsh /usr/src/app/upload

docker logs immich_server did not show anything pointing to an issue here?

Mraedis•12/5/24, 10:49 AM

Just mkdir /data/wd/immichmkdir /data/wd/immich yourself and chown it to the docker user?

QQuestionario maybe your bind mount has permission issues? can you manually create a file in t...

hdinguyenOP•12/5/24, 11:24 AM

Yeah I can

$ docker exec immich_server ls -artlsh /usr/src/app/upload
total 32K
4.0K drwxr-xr-x 1 root root 4.0K Dec  5 10:37 ..
4.0K drwxr-xr-x 2 root root 4.0K Dec  5 10:37 encoded-video
4.0K drwxr-xr-x 2 root root 4.0K Dec  5 10:37 profile
4.0K drwxr-xr-x 2 root root 4.0K Dec  5 10:37 backups
4.0K drwxr-xr-x 3 root root 4.0K Dec  5 11:37 upload
4.0K drwxr-xr-x 3 root root 4.0K Dec  5 11:37 library
4.0K drwxr-xr-x 3 root root 4.0K Dec  5 11:37 thumbs
   0 -rw-r--r-- 1 root root    0 Dec  5 19:22 findme
4.0K drwxr-xr-x 8 root root 4.0K Dec  5 19:22 .

$ docker exec immich_server ls -artlsh /usr/src/app/upload
total 32K
4.0K drwxr-xr-x 1 root root 4.0K Dec  5 10:37 ..
4.0K drwxr-xr-x 2 root root 4.0K Dec  5 10:37 encoded-video
4.0K drwxr-xr-x 2 root root 4.0K Dec  5 10:37 profile
4.0K drwxr-xr-x 2 root root 4.0K Dec  5 10:37 backups
4.0K drwxr-xr-x 3 root root 4.0K Dec  5 11:37 upload
4.0K drwxr-xr-x 3 root root 4.0K Dec  5 11:37 library
4.0K drwxr-xr-x 3 root root 4.0K Dec  5 11:37 thumbs
   0 -rw-r--r-- 1 root root    0 Dec  5 19:22 findme
4.0K drwxr-xr-x 8 root root 4.0K Dec  5 19:22 .

MMraedis Just `mkdir /data/wd/immich` yourself and chown it to the docker user? 👀

hdinguyenOP•12/5/24, 11:26 AM

Yes the current setup same as your idea. I already have the

/data/wd/immich

/data/wd/immich

the immich folder is owner by the user who run docker-compose

Questionario•12/5/24, 11:28 AM

and these created directories do not reflect on your actual filesystem or what is the issue?

Questionario•12/5/24, 11:29 AM

you do have to upload something for those folders to be filled, you should be fine if they were auto-created (PS: you can delete the findme file, that was only a test to check if you can find the file on your actual filesystem afterwards)

Hhdinguyen Yes the current setup same as your idea. I already have the `/data/wd/immich` th...

Mraedis•12/5/24, 11:30 AM

not the user, the docker user

QQuestionario you do have to upload something for those folders to be filled, you should be fi...

hdinguyenOP•12/5/24, 11:34 AM

My issue is I bind the upload folder to the /data/wd/immich to benefit the big volume of the external driver, but seems the server not use that folder so the Storage space is only 57Gb so far (attach photo). I tried to upload the new file and nothing appear in the /data/wd/immich

Questionario•12/5/24, 11:35 AM

it always shows the space of where immich is installed i believe, not of the mount

MMraedis not the user, the docker user

hdinguyenOP•12/5/24, 11:35 AM

But if there is any issue with the write permission I do think should some thing error showing while I tried to upload new file.

Questionario•12/5/24, 11:36 AM

yes

Questionario•12/5/24, 11:36 AM

if this is your only issue, then you dont have an actual problem but you can open a feature request

Questionario•12/5/24, 11:37 AM

mhh, wait

hdinguyenOP•12/5/24, 11:37 AM

But no file created in /data/wd/immich is the problem or not ?

Questionario•12/5/24, 11:38 AM

there is no file created there?

Questionario•12/5/24, 11:38 AM

i just checked my immich and it shows me the storage spage of the upload location

hdinguyenOP•12/5/24, 11:40 AM

Let me try to mount to another folder within the storage of OS then if there is a file here I may try to check the external driver

Questionario•12/5/24, 11:40 AM

nvm, maybe it is the size of my external library

Questionario•12/5/24, 11:40 AM

but if files get created and you can upload files

hdinguyenOP•12/5/24, 11:40 AM

Thanks @Questionario for help

Questionario•12/5/24, 11:40 AM

there shouldnt be an issue

Questionario•12/5/24, 11:41 AM

so files do not get created?

hdinguyenOP•12/5/24, 11:41 AM

Even now the file not created on the host the photo I uploaded still here

Questionario•12/5/24, 11:41 AM

those folders are not on your actual drive?

Questionario•12/5/24, 11:42 AM

the findme file was not created on your actual drive?

Questionario•12/5/24, 11:42 AM

ls -artlsh /data/wd/immich/ls -artlsh /data/wd/immich/
what does that show on your host?

hdinguyenOP•12/5/24, 11:44 AM

Nothing

hdinguyenOP•12/5/24, 11:44 AM

wait iss that nguyenh:nguyenh doesn't have the write permission here ?

hdinguyenOP•12/5/24, 11:50 AM

Hi @Questionario success now. My appologies to spent your time because of my stupid operation

Questionario•12/5/24, 11:50 AM

you changed permissions/owner I guess?

Mraedis•12/5/24, 11:55 AM

user does, groep doesn't

mount

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