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Neon12mo ago
foreign-sapphire

Slow verification email delivery for company email account

I am attempting to sign up for an account using my company email (Microsoft 365) but it takes more than 30 minutes to receive the email from Neon. By the time I do receive the email, the link is expired preventing me from confirming my account. Is there any known issues with delivering email to M365 accounts? This is the first time I have had this issue with any provider. This is a major blocker in trying to build a POC for transitioning to Neon.
2 Replies
like-gold
like-gold12mo ago
Hey Erik! Thank you for reaching out and sorry to hear that you ran into this issue. I just pinged the team internally Could you also DM me your email?
foreign-sapphire
foreign-sapphireOP12mo ago
DM sent, thanks.

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