Immich•5mo ago

Wrong timezone for photos in the web UI

I am in New Zealand and took a photo this morning at 7am NZDT - it is showing up in the Immich as "Tomorrow" - I have TZ=Pacific/Auckland in my docker env file and when I execute date inside the Immich app/ML/db containers it returns the date in NZDT - the only one it doesn't is the redis container - but I assume this wouldn't be affecting how the web UI is rendering the date of photos? My desktop is in the correct timezone and I have tried on two different computers - they both show the photo as being taken "Tomorrow". If I open the Immich app on my Android phone however, the photo correctly shows up as being taken on 11 Dec 2024.

16 Replies

Immich•5mo ago

:wave: Hey @sumnerboy, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

sumnerboyOP•5mo ago

I am running in Docker on Ubuntu 20, using Traefik as a reverse proxy in front of my Docker Swarm (5 node cluster) Running Immich server v1.122.2 I am unable to access Immich via a local IP due to Traefik w/ Docker Swarm

Immich•5mo ago

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

sumnerboyOP•5mo ago

env file;

TZ=Pacific/Auckland

DB_HOSTNAME=db
DB_PORT=5432
DB_DATABASE_NAME=immich
DB_USERNAME=immich
DB_PASSWORD=secret

POSTGRES_HOST=db
POSTGRES_PORT=5432
POSTGRES_DB=immich
POSTGRES_USER=immich
POSTGRES_PASSWORD=secret
POSTGRES_INITDB_ARGS=--data-checksums

TZ=Pacific/Auckland

DB_HOSTNAME=db
DB_PORT=5432
DB_DATABASE_NAME=immich
DB_USERNAME=immich
DB_PASSWORD=secret

POSTGRES_HOST=db
POSTGRES_PORT=5432
POSTGRES_DB=immich
POSTGRES_USER=immich
POSTGRES_PASSWORD=secret
POSTGRES_INITDB_ARGS=--data-checksums

compose file;

version: "3.8"

services:
  app:
    image: ghcr.io/immich-app/immich-server:release
    env_file: /var/data/config/immich/immich.env
    volumes:
      - /etc/localtime:/etc/localtime:ro
      - /var/data/immich/upload:/usr/src/app/upload
      - /var/data/media/upload/library:/usr/src/app/upload/library
      - /var/data/media/photos:/usr/src/app/photos:ro
    networks:
      - traefik_proxy
      - internal
    deploy:
      labels:
        - "traefik.enable=true"
        - "traefik.http.routers.immich.rule=Host(`immich.domain.tld`)"
        - "traefik.http.routers.immich.entrypoints=https"
        - "traefik.http.routers.immich.service=immich"
        - "traefik.http.services.immich.loadbalancer.server.port=2283"

  machinelearning:
    image: ghcr.io/immich-app/immich-machine-learning:release
    env_file: /var/data/config/immich/immich.env
    volumes:
      - /var/data/runtime/immich/cache:/cache
    networks:
      - internal

  redis:
    image: redis:6.2
    networks:
      - internal

  db:
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    env_file: /var/data/config/immich/immich.env
    volumes:
      - /var/data/runtime/immich/database:/var/lib/postgresql/data
      - /etc/localtime:/etc/localtime:ro
    networks:
      - internal
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]

  db-backup:
    image: tiredofit/db-backup:latest
    env_file: /var/data/config/immich/immich-backup.env
    volumes:
      - /var/data/immich/database-dump:/backup
      - /etc/localtime:/etc/localtime:ro
    networks:
      - internal

networks:
  traefik_proxy:
    external: true
  internal:
    driver: overlay
    ipam:
      config:
        - subnet: 172.16.25.0/24

version: "3.8"

services:
  app:
    image: ghcr.io/immich-app/immich-server:release
    env_file: /var/data/config/immich/immich.env
    volumes:
      - /etc/localtime:/etc/localtime:ro
      - /var/data/immich/upload:/usr/src/app/upload
      - /var/data/media/upload/library:/usr/src/app/upload/library
      - /var/data/media/photos:/usr/src/app/photos:ro
    networks:
      - traefik_proxy
      - internal
    deploy:
      labels:
        - "traefik.enable=true"
        - "traefik.http.routers.immich.rule=Host(`immich.domain.tld`)"
        - "traefik.http.routers.immich.entrypoints=https"
        - "traefik.http.routers.immich.service=immich"
        - "traefik.http.services.immich.loadbalancer.server.port=2283"

  machinelearning:
    image: ghcr.io/immich-app/immich-machine-learning:release
    env_file: /var/data/config/immich/immich.env
    volumes:
      - /var/data/runtime/immich/cache:/cache
    networks:
      - internal

  redis:
    image: redis:6.2
    networks:
      - internal

  db:
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    env_file: /var/data/config/immich/immich.env
    volumes:
      - /var/data/runtime/immich/database:/var/lib/postgresql/data
      - /etc/localtime:/etc/localtime:ro
    networks:
      - internal
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]

  db-backup:
    image: tiredofit/db-backup:latest
    env_file: /var/data/config/immich/immich-backup.env
    volumes:
      - /var/data/immich/database-dump:/backup
      - /etc/localtime:/etc/localtime:ro
    networks:
      - internal

networks:
  traefik_proxy:
    external: true
  internal:
    driver: overlay
    ipam:
      config:
        - subnet: 172.16.25.0/24

sumnerboyOP•5mo ago

sumnerboyOP•5mo ago

My desktop time...

sumnerboyOP•5mo ago

When viewing the Immich app on my Android phone

sumnerboyOP•5mo ago

I hope I have provided enough details to help with diagnosing this issue 🙂

xurizaemon•5mo ago

Hey there! I'm also in Aotearoa / TZ=Pacific/Auckland and I do not see this issue, both desktop and Android mobile show a photo from today with the same date/time 28 Dec 2024, Sat 12:59 pm GMT+13. Immich is v1.123.0, running via Docker Compose. Photo taken and synced from an Android device.

ɪoɴ ⲟⲟⲧⲍ•5mo ago

did you verify the phone timezone?

sumnerboyOP•5mo ago

Yep my phone timezone is correct. The photos are stamped with the correct date and time. The photos show correctly in my phone app. It is just the web app for "today". I'll keep digging, it does sound like something on my end is not right.

xurizaemon•5mo ago

I wonder if the host environment (swarm) for the containers could be offsetting time as well? (not sure if that would affect app UI and web UI display differently) I'm not sure if it's shown above, if you click into the image info ℹ️ in web Immich, do you see Dec 11 Wed 7:20am GMT+13 as you do in the app screenshot above?

sumnerboyOP•5mo ago

I'm pretty sure every time i checked the metadata in any client it was reported correctly.

sumnerboyOP•4mo ago

I have just noticed that photos taken on my PIxel 7 phone are stored on the device using UTC date times in the filename

sumnerboyOP•4mo ago

is it possible that somewhere Immich is using the filename dttm to sort assets into daily buckets, as opposed to the photo metadata dttm?

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Wrong timezone for photos in the web UI

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