Immich•13mo ago

nginx

thank

Immich•12/25/24, 9:26 PM

:wave: Hey @Greg,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

- Container Logs:

docker compose logs

docker compose logs

docs
- Container Status:

docker ps -a

docker ps -a

docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•12/25/24, 9:26 PM

Checklist

I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like

fdisk -l

fdisk -l

and

df -h

df -h

).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

GregOP•12/25/24, 9:26 PM

Hello

GregOP•12/25/24, 9:26 PM

I have problem with exposing immich through npm proxy manager

GregOP•12/25/24, 9:27 PM

504 error

icedragon2002002•12/25/24, 9:30 PM

first question. is npm and immich on the same docker network

Iicedragon2002002 first question. is npm and immich on the same docker network

Daniel•12/25/24, 9:31 PM

To answer this it'd be helpful if we had all the information I already asked for in #immich but we still didn't get

Iicedragon2002002 first question. is npm and immich on the same docker network

GregOP•12/25/24, 9:32 PM

how to check it?

GGreg how to check it?

icedragon2002002•12/25/24, 9:33 PM

Daniel has a point and needs all the details that were discussed in the other chat but ill give you the commands

icedragon2002002•12/25/24, 9:34 PM

first you need to list off your docker networks thats

docker network ls

docker network ls

icedragon2002002•12/25/24, 9:34 PM

but please fill in the rest of the details that were asked by Daneil and the other staff

GregOP•12/25/24, 9:34 PM

1468052112af immich_default bridge local
3d9d66dddc15 matrix_net bridge local
bb1838a4a22f nginx-pm_default bridge local

GregOP•12/25/24, 9:34 PM

looks same

icedragon2002002•12/25/24, 9:34 PM

so no they are likely not on the same docker network

GregOP•12/25/24, 9:35 PM

different network id

icedragon2002002•12/25/24, 9:36 PM

you can do a

docker network inspect immich_default

docker network inspect immich_default

this will tell us whats on that network and then

docker network inspect nginx-pm_default

docker network inspect nginx-pm_default

and then

docker network inspect matrix_net

docker network inspect matrix_net

Daniel•12/25/24, 9:36 PM

If only there was a way to just see the compose file :)))

icedragon2002002•12/25/24, 9:36 PM

and what daniel said

icedragon2002002•12/25/24, 9:36 PM

your compose file would be very valuable here

GregOP•12/25/24, 9:37 PM

https://paste.to/?e2f52e041ebf3e28#9NHfKQRgiDzpQnSmwq1czsr4kRFcstmwFeYeRX4SSrjB

Paste.to

Encrypted note on Paste.to

Visit this link to see the note. Giving the URL to anyone allows them to access the note, too.

icedragon2002002•12/25/24, 9:38 PM

and your compose file?

GregOP•12/25/24, 9:38 PM

my com pose yml:

GregOP•12/25/24, 9:38 PM

https://paste.to/?df866ff664ccc1ec#91NP9YqVyzw35dAVF9dX63vDQ2ieULY7DEnDxRUURc8M

Paste.to

Encrypted note on Paste.to

Visit this link to see the note. Giving the URL to anyone allows them to access the note, too.

Daniel•12/25/24, 9:39 PM

Oh let me guess. Did you enter 192.168.x.x in NPM for the ip address?

GregOP•12/25/24, 9:40 PM

yes

GregOP•12/25/24, 9:40 PM

icedragon2002002•12/25/24, 9:41 PM

what OS are you running all this in?

GGreg Click to see attachment

Daniel•12/25/24, 9:41 PM

Yeah so this won't work

GregOP•12/25/24, 9:41 PM

ubuntu 22 lts

Daniel•12/25/24, 9:41 PM

Docker containers cannot access the host's network interface

icedragon2002002•12/25/24, 9:42 PM

https://youtu.be/5grbXvV_DSk?si=_I0bmfHBaqOFV_DO

YouTubeChristian Lempa

Docker Networking Tutorial, ALL Network Types explained!

Docker Networking Tutorial where I explain all network types, that you need to know! I show you how and when you should use the different network types and what you need to consider.
Based on the official Documentation: https://docs.docker.com/network/ #Docker #DockerNetworking #HomeLab

Kubernetes Tutorial: https://youtu.be/glFE28QT1HI

Get sta...

icedragon2002002•12/25/24, 9:42 PM

https://youtu.be/bKFMS5C4CG0?si=z8ujgoy2pYGn_Thp

YouTubeNetworkChuck

Docker networking is CRAZY!! (you NEED to learn it)

Don’t leave yourself unprotected, get the best protection by checking out BitDefender Premium Security at the link below.
https://bit.ly/BitdefenderNC

Today you are going to explore the mysterious world of Docker networking. From the default bridge to the blackhole of none. NetworkChuck is going to help you navigate this fascinating technolog...

GregOP•12/25/24, 9:42 PM

some of my proxies works like that, i dont know why

Daniel•12/25/24, 9:42 PM

What you want is add immich_server to the proxy network and then use http://immich_server:2283http://immich_server:2283 in NPM

GGreg some of my proxies works like that, i dont know why

Daniel•12/25/24, 9:43 PM

They cannot (unless you do weird docker networking stuff)

icedragon2002002•12/25/24, 9:43 PM

docker networking is a bit weird if you have little to no experience with virtualization

GregOP•12/25/24, 9:44 PM

GregOP•12/25/24, 9:44 PM

like that?

icedragon2002002•12/25/24, 9:44 PM

and even if you did have that experience its not all useful when comparing it to docker

GGreg Click to see attachment

icedragon2002002•12/25/24, 9:44 PM

yes once you get immich on the same docker network as npm

GregOP•12/25/24, 9:45 PM

still not working

Iicedragon2002002 and even if you did have that experience its not all useful when comparing it to...

Daniel•12/25/24, 9:45 PM

Yeah I was about to say. Containerization and virtualization are different enough that it doesn't really help you much

Daniel•12/25/24, 9:45 PM

I think learning the docker basics is doable though

GregOP•12/25/24, 9:45 PM

GregOP•12/25/24, 9:45 PM

EVEN WORSE NOW

Daniel•12/25/24, 9:45 PM

You have a DNS issue

Daniel•12/25/24, 9:45 PM

That's not related to anything we've just done lol

GregOP•12/25/24, 9:46 PM

how to fix that?

Daniel•12/25/24, 9:47 PM

How do I fix my car?

icedragon2002002•12/25/24, 9:47 PM

go watch those vidoes I just shared with you

nginx

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