Bug reports

Why my bug reports doesn’t get any tags. Is my reports correctly uploaded?
Solution
If there is no update regarding your bug report then it will not have any tags.

Pending
  • Having this tag on your report means Tencent needs more information from you before they can proceed with your report. If you do not have this tag then that means your report currently has all information required.
*Resolved
  • This tag means the issue you reported has either been fixed or will be fixed in a future update. If you don't have this tag then that means the issue you reported has not been fixed yet.
Disregarded** - This tag is used when a bug reported is not actually a bug but an intentional feature instead. It is also used when a non-bug report is submitted through the form.

As for your question regarding the rewards, a new rewards process is currently in the making. Please keep an eye out for community updates regarding this. You may not be able to receive the expected amount of rewards or none at all until the new rewards process comes in place.

Let me know if you have any other questions!
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