2FA ridiculous recovery wait time...

I have an account on my companies account, which I was never prompted to set up 2FA on. I've used this account for 2 years with no problems. After Christmas it started asking for 2FA authentication. I don't have these codes as I was never told to set it up. The recovery takes up to 5 days, which is unusual and uncessary for something as urgent as DNS. There has to be a way around this, surely?
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